Elizabeth Sims
Weatherford,TX
Summary
Dynamic professional with proven success at E&J Services, specializing in time management and customer service. Expertise in streamlining operations and enhancing efficiency through strong organizational skills. Focused on fostering positive client experiences while ensuring compliance with regulations. Committed to delivering exceptional results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Household Operations Manager
E&J Services
Weatherford, TX
03.2024 - Current
- Managed errands and housework for busy families, allowing them to spend more quality time with children and alleviate weekend stress.
- Streamlined household operations for busy families by managing errands and housework, enhancing family time together.
- Developed and implemented operational procedures to enhance efficiency.
- Managed inventory levels and coordinated procurement processes effectively.
- Oversaw daily operations and ensured compliance with safety regulations.
Elections Clerk-Office Administrator
Hood County Elections
01.2022 - 12.2023
- Processed daily online voter registration applications, verifying accuracy and eligibility, including felony status, to maintain integrity of state voter registration database.
- Process, record, and file all documents, such as ballot by mail requests, campaign finance reports, death records, voter assignments of precinct information, and work directly with the 911 Addressing Department for related address changes.
- Coordinated scheduling, training, and inquiries for temporary election workers, serving as primary contact to streamline communication and enhance operational efficiency.
- Supported election operations in collaboration with Elections Administrator, facilitating public assistance, staff coordination, and policy development to enhance stakeholder experience.
Elections Clerk
Parker County Elections
Weatherford, TX
09.2021 - 01.2022
- Reviewed and entered new voter information, including address changes, name updates, citizenship status, and deceased or felony verifications to maintain current voter records.
- Assisted new voters with applications, record changes, and distribution of voter registration cards and address updates to facilitate seamless voter engagement.
- Managed tasks using DPS applications, Secretary of State database system, TEAM, and file downloads from other counties and agencies to ensure accurate voter registration.
Front Desk - Family Care Office
Baylor Scott & White Health
Weatherford, TX
04.2021 - 07.2021
- Delivered excellent customer service, fostering positive client experiences through effective communication and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed patient payments, maintained accurate financial records, and managed patient communication to schedule and confirm appointments.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Patient Service Coordinator
Healthcare Associates of Texas
McKinney, TX
01.2020 - 02.2021
- Coordinated schedules for eight medical providers in a fast-paced call center, ensuring effective customer service and precise appointment management for patients.
- Cultivated strong client relationships by managing appointment reminders, medication refills, and addressing all patient inquiries.
- Triaged 1000 calls a day during COVID, developed and adapted processes to meet evolving patient needs and ensure timely updates on requirements.
Medical Receptionist
Dr. Gregory Schwartz
08.2018 - 01.2020
- Manage front office operations with a comprehensive understanding of HIPAA regulations, ensuring positive patient interaction by providing seamless patient check-in/out.
- Verified insurance for new and returning patients, collected co-pays and outstanding balances, scheduled appointments, and prepared patient charts to enhance patient experience.
- Proven ability to manage high-volume email correspondence (Microsoft Outlook) and multiline phone systems.
- Streamlined workflows through effective time management, adaptability, and problem-solving.
- Orthopedic Surgeon
Pre-K Teacher
COUTS CHRISTIAN ACADEMY
01.2014 - 12.2018
- Developed and implemented engaging lesson plans aligned with State Educational Standards, fostering social skills and cognitive development in 2-4-year-olds.
- Developed engaging lesson plans for diverse learning styles and abilities.
- Guided early learners in structured settings, promoting consistent learning outcomes through hands-on activities like sensory bins.
- Fostered a nurturing classroom environment promoting creativity and exploration.
- Collaborated with parents to support children's social and emotional development.
Education
High School Diploma -
Weatherford High School
Weatherford, TXSkills
- Procurement management
- Medical scheduling
- Medical insurance verification
- Front office reception
- Administrative support
- High-volume email handling
- Multi-line phone management
- Customer service excellence
- Time management and organization
- Adaptability and problem-solving
- HIPAA compliance
Skills
Time Management & Organization, Adaptability & Problem-Solving, High-Volume Email Management (Microsoft Outlook), Multi-Line Phone System Operations, Administrative Support (2 years), Excellent Customer Service (6 years), Front Office & Reception (5 years), Medical Insurance Verification (5 years), Medical Scheduling (5 years), HIPAA Compliance (5 years)
Timeline
Household Operations Manager
E&J Services
03.2024 - Current
Elections Clerk-Office Administrator
Hood County Elections
01.2022 - 12.2023
Elections Clerk
Parker County Elections
09.2021 - 01.2022
Front Desk - Family Care Office
Baylor Scott & White Health
04.2021 - 07.2021
Patient Service Coordinator
Healthcare Associates of Texas
01.2020 - 02.2021
Medical Receptionist
Dr. Gregory Schwartz
08.2018 - 01.2020
Pre-K Teacher
COUTS CHRISTIAN ACADEMY
01.2014 - 12.2018
High School Diploma -
Weatherford High School