Elizabeth Perigo
Goddard,KS
Summary
Diligent and driven individual who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills.
Overview
9
9
years of professional experience
Work History
Quality Control Specialist
Deborah John and Associates
Wichita, KS
02.2010 - 08.2011
- Audit incoming requests for Financial Aid to determine accuracy and eligibility.
- Determine amount of aid to be awarded for each student.
- Maintain relationship with school officials as their support contact.
Director of Financial Aid
Heritage College
Wichita, KS
01.2008 - 02.2010
- Managed 6 individuals.
Credit Analyst
Intrust Bank
Wichita, KS
01.2007 - 01.2008
- Reviewed credit applications for both credit and debit cards.
- Reviewed existing credit card accounts for credit limit increases per the Customer Service Department.
- Performed Quarterly Risk Management Reviews on Corporate accounts.
- Audit existing Corporate Account files to ensure accuracy.
Bankcard Customer Service
Intrust Bank
Wichita, KS
10.2002 - 01.2007
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Made reasonable procedure exceptions to accommodate unusual customer requests.
- Provided accurate and appropriate information in response to customer inquiries.
Education
Bachelor of Science - Criminal Justice
Wichita State University
2007
Skills
- Risk management assessor
- Goal-oriented
- Excellent communication skills
- People-oriented
- Flexible
- Reliable
Accomplishments
Promoted to Director of Financial Aid in 3 months.
Timeline
Quality Control Specialist
Deborah John and Associates
02.2010 - 08.2011
Director of Financial Aid
Heritage College
01.2008 - 02.2010
Credit Analyst
Intrust Bank
01.2007 - 01.2008
Bankcard Customer Service
Intrust Bank
10.2002 - 01.2007
Bachelor of Science - Criminal Justice
Wichita State University
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