Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Smith

Del City,OK

Summary

Driven by a results-focused approach, I leveraged teamwork and cash handling skills at Mecu Credit Union, enhancing customer satisfaction and operational efficiency. My adeptness in maintaining high standards of cleanliness and organization across various roles significantly contributed to improving workplace productivity and service quality, with a notable achievement in reducing transaction discrepancies.

Overview

6
6
years of professional experience

Work History

Cash, Food Handler

Braums Ice Cream And Dairy
Choctaw, OK
03.2019 - 04.2021
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
  • Improved food safety by diligently following proper food handling procedures and maintaining a clean work environment.

Host, Busser

Olive Garden Restaurant
Midwest City, OK
04.2021 - 07.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Cook, Cash Handler

Taco Bell Restaurant
Midwest City, OK
07.2021 - 01.2022
  • Maintained clean, safe work area in accordance with regulatory and organizational guidelines efficiently for submission to institutions on a daily basis.
  • Boosted workplace productivity with consistent maintenance of an orderly workspace free from distractions or potential security breaches.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Sales Associate

On Cue
Oklahoma City, OK
01.2022 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Managed returns, exchanges and refunds in accordance with store policy.

Cook, Cash Handler

Kentucky Fried Chicken
Spencer, Ok
09.2023 - 12.2023
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Bank Teller

Mecu Credit Union
Edmond, OK
12.2023 - 01.2024
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.

Food Service Worker, Cook

7-eleven
Oklahoma City, OK
01.2024 - 05.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.

Restaurant Waiter

Abblebee's
Midwest City, OK
04.2024 - 04.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Sales Associate

Family Dollar
Oklahoma City, OK
04.2024 - 05.2024
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Housekeeper

WCT VA Hospital
Oklahoma City, OK
05.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Education

High School Diploma -

Choctaw High School
Choctaw, OK
05.2021

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Kitchen Cleaning
  • Customer service-focused
  • Listening Skills
  • Multi-tasking strength
  • Cash Handling

Timeline

Housekeeper

WCT VA Hospital
05.2024 - Current

Restaurant Waiter

Abblebee's
04.2024 - 04.2024

Sales Associate

Family Dollar
04.2024 - 05.2024

Food Service Worker, Cook

7-eleven
01.2024 - 05.2024

Bank Teller

Mecu Credit Union
12.2023 - 01.2024

Cook, Cash Handler

Kentucky Fried Chicken
09.2023 - 12.2023

Sales Associate

On Cue
01.2022 - 09.2023

Cook, Cash Handler

Taco Bell Restaurant
07.2021 - 01.2022

Host, Busser

Olive Garden Restaurant
04.2021 - 07.2021

Cash, Food Handler

Braums Ice Cream And Dairy
03.2019 - 04.2021

High School Diploma -

Choctaw High School
Elizabeth Smith