Summary
Work History
Education
Skills
Affiliations
Related Experience
Accomplishments
Generic

ELIZABETH SMITH

New Orleans,LA

Summary

Supply chain management and industrial engineering professional with fifteen years combined experience in efficiency planning, forecasting, time management, measured standard data, master operating plans, employee management, support, inventory management, efficiency analysis, finance and related fields

Work History

Package Operations Supervisor

UPS
01.2009 - 09.2009
  • Oversee daily activities of service providers
  • Conduct quality reviews
  • Perform on-job supervision rides to improve service, methods adherence, safety, claims and customer relations
  • Direct the work of union and non-union employees
  • Resolve service provider and customer concerns
  • Work with dispatch to improve efficiency of routes and reduce mileage

Industrial Engineer, Special Assignment

UPS
08.2008 - 01.2009
  • Creating preliminary measured standard data and master operating plans for future site
  • Perform cost/benefit analysis for alternative operating plans
  • Forecasting and re-creating measured standard data/work measurement for current sites post future facility opening
  • Create new dispatch plans and route limitations
  • Analyzed staffing needs

Industrial Engineer, Package Operations

UPS
04.2006 - 08.2008
  • Trend analysis
  • Creating master operating plans for special events
  • Developing dispatch plans
  • Driver efficiency analysis
  • Holiday planning
  • Staffing analysis
  • Safety analysis
  • Extensive operational measurement and efficiency planning
  • Trained new industrial engineering management trainees
  • Monitoring and reporting

Industrial Engineering Management Trainee

UPS
05.2005 - 04.2006
  • Conducted time and motion studies
  • Special operations coordination
  • Trend forecasting
  • Work measurement
  • Measured standard data
  • Created and implemented master operating plans
  • Problem solving
  • Efficiency analysis
  • Driver team coordination during peak season

International Logistics Associate

Griffin Transportation
09.2004 - 05.2005
  • Import and export of air and ocean shipments
  • Bookings
  • Bills of Lading
  • Arrival Notices
  • Special Accounts
  • Profit and Loss Statements
  • Billing

Education

Bachelor of Science - Business Administration, Supply Chain Management emphasis

University of Nevada, Reno
05.2005

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Safety oversight
  • Customer relations
  • Warehouse operations
  • Logistics oversight
  • Workflow optimization
  • Production
  • Management

Affiliations

  • Active 20-30 International (past active)
  • Delta Sigma Pi

Related Experience

Extensive history in the following areas: Inventory management, Purchasing, Shipping and receiving, Order fulfillment, Accounts receivable, Accounts payable, Credit monitoring, Collecting on past due accounts, Cost statements

Accomplishments

Promoted from a management trainee two year program within 10 months

Awarded second place in the United States Industrial Engineering Assessment by UPS

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ELIZABETH SMITH