Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Smith

Olean,NY

Summary

Dynamic Certified Pharmacy Technician with a proven track record at CVS Pharmacy, excelling in patient care and relationship building. Skilled in accurately dispensing medications and training new staff, fostering a collaborative environment. Committed to enhancing customer satisfaction through effective communication and a positive attitude, ensuring a welcoming experience for all.

Passionate at Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, mentor, record keeper, and multitasker.

Overview

9
9
years of professional experience

Work History

Certified Pharmacy Technician

CVS Pharmacy
02.2017 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Counted, measured, and compounded medications following standard procedures.

Sales Associate

Bath & Body Works
11.2016 - 02.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Substitute Teacher's Aide

Cattaraugua & Wyoming County Project Head Start
01.2017 - 05.2017
  • Assist the teacher in classroom and education activities in compliance with all policies, regulations, and performance standards.
  • Carry out overall classroom and center operations including, but not limited to, inventory, maintenance, field trips, and food service.
  • Maintain classroom and center in a clean, safe, and educationally sound manner.
  • Work in partnership with all staff to facilitate all operations of the program efficiently and according to guidelines.
  • Provided one-on-one support for students with special needs, ensuring their academic progress and personal growth.
  • Managed the classroom effectively in the absence of the lead teacher, ensuring continuity of instruction and student engagement.
  • Monitored student behavior consistently, intervening promptly when necessary to maintain a productive learning environment.
  • Supported teachers by preparing materials and resources for daily classroom use.
  • A consistent positive role model to the children and make learning fun.

Education

Olean High School
Olean, NY

Psychology

Jamestown Community College
Olean, NY

Skills

  • Positive attitude
  • Relationship building
  • Classroom preparation and maintenance
  • Effective communication
  • Coaching and mentoring
  • Teacher support and collaboration
  • Student health and safety
  • Classroom inventory management
  • Student engagement
  • Attendance tracking
  • Friendly and outgoing
  • CPR/First aid certification

Timeline

Certified Pharmacy Technician

CVS Pharmacy
02.2017 - Current

Substitute Teacher's Aide

Cattaraugua & Wyoming County Project Head Start
01.2017 - 05.2017

Sales Associate

Bath & Body Works
11.2016 - 02.2018

Olean High School

Psychology

Jamestown Community College
Elizabeth Smith