Elizabeth Smith
Palm Springs,CA
Summary
Qualified Security Professional with solid background in maintaining safety and security in various environments. Successfully managed access control and surveillance operations, contributing to prevention of unauthorized entries and incidents. Demonstrated vigilance and effective communication skills in working closely with team members and responding to emergencies.
Overview
19
19
years of professional experience
Work History
Security Guard
Allied Universal Security Services
01.2024 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to detect and deter potential security breaches.
- Responded promptly to incidents, ensuring effective resolution and reporting.
- Maintained accurate logs of activities, incidents, and visitor access records.
- Enforced company policies while maintaining a professional demeanor at all times.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Caregiver
In Home Supportive Services
03.2021 - Current
- Provided personalized care and support to clients, enhancing daily living activities and overall well-being.
- Assisted clients with mobility, medication management, and personal hygiene, ensuring comfort and safety.
- Developed individualized care plans in collaboration with healthcare professionals to meet client needs effectively.
- Monitored clients' physical and emotional health, reporting changes to families and medical staff promptly.
- Coordinated transportation for clients to appointments, promoting independence and access to essential services.
- Assisted patients with self-administered medications.
Cashier
Walgreens
02.2021 - 06.2023
- Processed customer transactions accurately using point-of-sale (POS) systems.
- Assisted customers with product inquiries and provided exceptional service.
- Managed inventory levels and restocked shelves to maintain product availability.
- Trained new team members on operational procedures and customer service standards.
- Ensured compliance with company policies regarding cash handling and security protocols.
- Resolved customer complaints efficiently, enhancing overall satisfaction rates.
Massage Therapist
Self-employeed
06.2006 - 05.2022
- Delivered therapeutic massage services to enhance client wellness and address specific needs.
- Assessed client conditions and developed personalized treatment plans based on individual goals.
- Utilized a variety of techniques, including deep tissue and sports massage, to optimize results.
- Educated clients on self-care practices and post-treatment exercises to promote recovery.
- Maintained up-to-date knowledge of body mechanics and anatomy to ensure effective treatments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Education
Bachelor of Science - Sociology
University of California, Los Angeles (UCLA)
Los Angeles, CAAssociate of Science - Psychology
College of The Desert
Palm Desert, CASkills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
Languages
Spanish
Full Professional
Timeline
Security Guard
Allied Universal Security Services
01.2024 - Current
Caregiver
In Home Supportive Services
03.2021 - Current
Cashier
Walgreens
02.2021 - 06.2023
Massage Therapist
Self-employeed
06.2006 - 05.2022
Bachelor of Science - Sociology
University of California, Los Angeles (UCLA)
Associate of Science - Psychology
College of The Desert
Spot Award
Allied Universal: Exceptional Customer Service; Going above and beyond.