Elizabeth Sova
Abilene, TX,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
9
9
years of professional experience
Work History
Sales Associate/Digital Content Creator
Sea Breezy Vapes
Abilene, TX
12.2023 - Current
- Delivered outstanding customer support
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Collaborated with management teams to develop innovative marketing strategies.
- Analyzed customer feedback data to recommend improvements in service quality.
- Developed content strategies for digital campaigns and initiatives.
- Created engaging, brand-relevant content for social media channels.
- Tracked campaign metrics through data analysis
Front Desk Receptionist
Misawa Inn
Manawa, Japan
08.2015 - 08.2020
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Assisted with room reservations, changes and cancellations.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Performed administrative duties such as filing documents, preparing correspondence.
- Coordinated with housekeeping staff regarding occupancy status of rooms.
Education
Bachelor of Science - Legal Studies
University of Maryland - Baltimore
Baltimore, MDSkills
- Product Sales
- Inventory Control
- Customer Needs Assessment
- Exceptional customer service
- Flexible Schedule
- Affiliate marketing
- Relationship Building
- Interior retail displays
- In-store event display management
- Remerchandising
Current Promotions
- https://1drv.ms/f/s!AtDIFpxoRDmxhZNNMNppWjdkcU9koA
Please click on link to see currently examples of digital work
Timeline
Sales Associate/Digital Content Creator
Sea Breezy Vapes
12.2023 - Current
Front Desk Receptionist
Misawa Inn
08.2015 - 08.2020
Bachelor of Science - Legal Studies
University of Maryland - Baltimore
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