Enthusiastic Pet Care Associate determined to work hard in fast-paced environments. Team-driven and compassionate towards all animals. Ready to tackle new challenges and grow knowledge in an animal-focused role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pet Care Associate
PetSmart
Issaquah, WA
04.2019 - Current
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
Cared for sick or injured animals by seeking out veterinary care for animals in our care.
Collected animal waste produced on walks and discarded in trash or approved receptacles.
Previously managed Pet Care department as Customer Engagement Leader manager position.
Cared for gerbils, guinea pigs and hamsters.
Cared for snakes and lizards.
Monitored water quality and temperature for fish tanks.
Administered regular and special medications for pets.
Communicated with clients about schedules, requirements and animal personalities.
Deck Seaman
United States Navy, USN
Norfolk, VA
02.2018 - 03.2019
Cleaned lifesaving equipment to keep it in active service and ready for emergency and crisis situations.
Reviewed mission requirements and identified appropriate equipment to achieve goals.
Trained other sailors in proper use of lagging equipment, which improved crew efficiency and productivity as well as space appearance.
Scanned seas while navigating ship to quickly spy obstacles that could endanger vessel.
Assisted in man overboard recovery using boating equipment, remaining calm and composed.
Completed routine cleaning and sanitization of vessel and equipment.
Assisted vessel leadership in developing drills and procedures for on-board emergencies and implementing training procedures for crew members.
Kept ship steady on course during advanced flight operations.
Dietary Aide
Regency North Bend
North Bend, WA
07.2013 - 01.2018
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Maintained strict levels of cleanliness for tables, floors and prep areas.
Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
Arranged tray and or table settings with proper tableware, condiments and tray card.
Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Education
Bachelor of Science - Wildlife Conservation
Unity College
Unity, ME
06.2025
Skills
Some Veterinary Care
Information Collection and Recording
Animal Observations
Dietary Restrictions
Wound Care
Cash Register Operations
Pet Feeding and Care
Treatment Documentation
Compassionate Care
Customer Communication
Client Relationships
Basic Animal Care
Human and Animal Safety
Accomplishments
Achieved employee of the month three times by performing outstanding customer service while effectively caring for animals under care.
Certification
Certified Pet Care Associate, PetSmart - April 12, 2019-Present