Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Elizabeth Springer

Grain Valley,MO

Summary

Certified Nursing Assistant with a strong background in administrative functions, combining clinical expertise with exceptional customer service skills. Proficient in medical terminology and computer applications, demonstrating a proven ability to deliver compassionate healthcare services to patients of all ages. Recognized for a friendly and professional demeanor, consistently striving to enhance knowledge and experience within the medical field. Committed to contributing to a dynamic healthcare team by leveraging skills in patient care and administrative support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

Transitional Health Services of Kannapolis
Kannapolis, NC
03.2023 - 04.2025
  • Maintained accurate patient records and updated care plans in electronic health systems.
  • Assisted nursing staff with procedures, ensuring patient comfort during examinations and treatments.
  • Monitored and reported changes in patient conditions to the healthcare team promptly.
  • Educated patients on post-treatment care and health management best practices effectively.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Administrative Assistant/CNA

Children’s Mercy Hospital
10.2021 - 02.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.

I started out with Children’s Mercy as a CNA and was then promoted to an Administrative Assistant. I still staff in clinic as a CNA as needed to help my team!

I help keep the clinic clean, stocked, and organized while performing all of my other Administrative duties.

  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Obtained client medical history, medication information, symptoms and allergies.

CNA

Saint Luke's Hospital
04.2021 - 09.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Paraprofessional

Rainbow Center For Communicative Disorders
02.2020 - 07.2020
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Prepared instruction materials, constructed bulletin boards and set up work areas.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.

Resident Assistant

Benton House Of Blue Springs
08.2019 - 02.2020
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Assisted residents in preparing for activity and social programs.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Supervised daily activities and provided assistance when needed.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.

Education

CNA -

MEDS KC
Independence, MO
01.2021

High School Diploma -

Homeschool
05.2019

Skills

  • Educational assistance
  • Patient-focused care
  • Dementia and Alzheimer's knowledge
  • Supporting Personal Needs
  • Recording Vital Signs
  • Patient Relations
  • Measuring Bodily Fluids
  • Infection Control and Aseptic Procedures
  • Companionship and Emotional Support
  • Patient Care
  • Bathing
  • Compassionate caregiver
  • Medical Records Management
  • Detailed Meeting Minutes
  • Advanced MS Office Suite Knowledge
  • Mail Management
  • Report Analysis
  • Data Entry Documentation
  • Excel Spreadsheets
  • Technical Support
  • Workflow Planning
  • Customer Relations
  • Administrative Support

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.

Certification

  • CNA - Certified Nurse Assistant
  • BLS Certified
  • Hospital Certified Phlebotomy

Timeline

CNA

Transitional Health Services of Kannapolis
03.2023 - 04.2025

Administrative Assistant/CNA

Children’s Mercy Hospital
10.2021 - 02.2023

CNA

Saint Luke's Hospital
04.2021 - 09.2021

Paraprofessional

Rainbow Center For Communicative Disorders
02.2020 - 07.2020

Resident Assistant

Benton House Of Blue Springs
08.2019 - 02.2020

High School Diploma -

Homeschool

CNA -

MEDS KC