Elizabeth Steimle
Evanston,IL
Summary
Dynamic professional with a proven track record. Skilled in written communication and oral presentations, I successfully foster a welcoming environment while managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Valued for strong collaboration, adaptability, and focus on customer service.
Overview
7
7
years of professional experience
Work History
Library Assistant
Evanston Public Library
06.2021 - Current
- Promoted early childhood literacy through the implementation of innovative programming such as Baby Storytime sessions and Play and Learn workshops.
- Implemented STEAM-focused activities that introduced children to new concepts while sparking their interest in science, technology, engineering, art, and mathematics fields.
- Created eye-catching displays showcasing featured books or themed collections that attracted patrons'' attention.
- Established a welcoming environment for diverse families by offering bilingual storytimes and culturally relevant resources.
- Enhanced children''s literacy skills by developing and implementing engaging reading programs.
- Provided one-on-one assistance to young patrons needing help finding appropriate books or navigating digital resources for homework assignments.
- Designed age-appropriate activities that fostered curiosity, creativity, and critical thinking skills in young patrons.
- Partnered with other librarians to develop a summer reading program that motivated participants to read more books during school break periods.
- Created programs and activities to promote library usage and literacy.
Circulation Clerk
Evanston Public Library
09.2018 - 06.2021
- Engaged in customer service by conducting searches of available materials, pointing out library resources and answering general questions.
- Processed new library materials efficiently, ensuring timely addition to the collection for patron accessibility.
- Contributed to increased library membership by promoting available services and resources to patrons during their visits.
- Supported inventory management efforts through regular monitoring of item availability and updating records accordingly.
- Facilitated improved communication between departments by actively participating in team meetings and sharing relevant updates from the circulation area.
- Supported library initiatives by participating in special events, workshops, or outreach efforts aimed at increasing community involvement and awareness of available resources.
- Contributed to an organized work environment by maintaining clean and orderly circulation areas, ensuring a pleasant experience for all library visitors.
- Provided exceptional customer service when addressing account issues such as lost cards or outstanding fines, resulting in prompt resolutions and satisfied patrons.
Education
Child Development
Erikson Institute
Chicago, ILBachelor of Arts - English
Gonzaga University
Spokane, WASkills
- Written and oral communication
- Customer relationship management
- Microsoft office
- Professionalism
- Relationship building
Timeline
Library Assistant
Evanston Public Library
06.2021 - Current
Circulation Clerk
Evanston Public Library
09.2018 - 06.2021
Child Development
Erikson Institute
Bachelor of Arts - English
Gonzaga University
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