Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Swofford

Richmond,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven and dependable, with a track record of enhancing customer satisfaction through prompt deliveries and courteous service at Pizza Hut. Excelled in high-stress situations, leveraging problem-solving and teamwork skills. Demonstrated proficiency in GPS technology and safe driving, contributing to efficient route management and reliable customer service.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Pizza Hut
08.2023 - Current
  • Delivered orders to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Upheld sanitation guidelines in store.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Managed phone system and POS system.


To-Go Specialist

Cracker Barrell
05.2021 - 10.2022
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Contributed to sales growth by upselling menu items when taking orders from customers.

Sandwich Artist

Jimmy John's
08.2020 - 01.2021
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.

Education

Bachelor of Science - Psychology

Eastern Kentucky University
Richmond, KY
12.2024

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Dependable and reliable
  • Problem-Solving
  • Safe Driving
  • Heavy Lifting

Timeline

Delivery Driver

Pizza Hut
08.2023 - Current

To-Go Specialist

Cracker Barrell
05.2021 - 10.2022

Sandwich Artist

Jimmy John's
08.2020 - 01.2021

Bachelor of Science - Psychology

Eastern Kentucky University

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Elizabeth Swofford