Overview
Work History
Education
Skills
References
Extracurricular Activities
References
Timeline
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Elizabeth Swope

Coopersburg,Pennsylvania

Overview

7
7
years of professional experience

Work History

Social Media Intern

World Affairs Council of Greater Reading
Wyomissing, PA
09.2024 - Current
  • Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
  • Communicated clearly and concisely, both orally and in writing.
  • Monitored and participated in online conversation to build brand visibility.

SERVER

Brookside Country Club
Macungie, PA
11.2022 - Current
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Used good communication skills to reduce guest dissatisfaction.

SERVER

Chickies & Petes Sports Bar
Allentown, PA
07.2022 - 11.2022
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
  • Processed payments and completed register transactions accurately
  • Created and maintained optimal communication chain, reducing guest dissatisfaction

SALES ASSOCIATE

Lucky Brand
Center Valley, PA
11.2020 - 09.2022
  • Helped customers find and select products
  • Organized merchandise displays to promote higher levels of customer engagement
  • Established a positive rapport with customers by delivering friendly, personalized service.

HOSTESS

Red Robin
Center Valley, PA
05.2020 - 02.2021
  • Answered phone calls to take reservations and address guest questions and concerns
  • Assisted in seating guests and managing the wait list
  • Supported servers and bussers through high-volume shifts with food running and table clearing.

HOSTESS

Casa Toro Mexican Grill
Coopersburg, PA
01.2019 - 07.2020
  • Presented positive first impression of establishment's high standards by delivering exceptional service
  • Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers
  • Trained new hostesses on proper procedures for seating guests.

FAMILY BABYSITTER

Stefanie Matejcek
Bethlehem, PA
08.2017 - 03.2020
  • Monitored safety of children at all times to reduce risks
  • Exhibited patience and understanding when dealing with difficult situations involving children
  • Developed trusting relationships with parents and adhered to adult instructions regarding child supervision.

Education

Bachelor of Arts - Communications

Kutztown University of Pennsylvania
Kutztown, PA
12-2025

ASSOCIATE IN ARTS (A.A.) IN LIBERAL ARTS -

Northampton Community College
Bethlehem, PA
12.2023

GED -

Southern Lehigh High School
Center Valley, PA
06.2020

Skills

  • Adaptability and Flexibility
  • Excellent Communication
  • Reliable and Responsible
  • Team Player
  • Strong Work Ethic
  • Positive Attitude
  • Organizational Skills
  • Multitasking Abilities

References

References available upon request

Extracurricular Activities

  • Head of Public Relations of Shoofly Literary Magazine, Fall 2024-Current
  • National Society of Leadership and Success Member, Fall 2024-Current
  • Public Relations Student Society of America Member, Spring 2024-Current
  • Communication Career Club Member, Fall 2024-Current
  • Social Media Strategists Club Member, Fall 2024-Current
  • People for Animals Club Member, Fall 2024-Current
  • National Honor Society (NHS), 2018-2020
  • Animal Rights Activist Club (ARA), 2016-2020
  • Yearbook, 2016-2020
  • RAMP Server/Seller Training, 2022-Current

References

References available upon request.

Timeline

Social Media Intern

World Affairs Council of Greater Reading
09.2024 - Current

SERVER

Brookside Country Club
11.2022 - Current

SERVER

Chickies & Petes Sports Bar
07.2022 - 11.2022

SALES ASSOCIATE

Lucky Brand
11.2020 - 09.2022

HOSTESS

Red Robin
05.2020 - 02.2021

HOSTESS

Casa Toro Mexican Grill
01.2019 - 07.2020

FAMILY BABYSITTER

Stefanie Matejcek
08.2017 - 03.2020

Bachelor of Arts - Communications

Kutztown University of Pennsylvania

ASSOCIATE IN ARTS (A.A.) IN LIBERAL ARTS -

Northampton Community College

GED -

Southern Lehigh High School

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Elizabeth Swope