Elizabeth Tavares

Housekeeping Manager

Self Employed Services

Las Vegas

01.2021 - Current

Managed daily housekeeping operations for residential and commercial clients.
Developed cleaning schedules to ensure consistent service quality.
Trained and supervised cleaning staff on best practices and safety protocols.
Inspected properties to maintain high cleanliness standards and identify issues.
Coordinated supply inventory and procurement to optimize resource availability.
Implemented eco-friendly cleaning practices to promote sustainability initiatives.
Streamlined workflows to improve efficiency in cleaning processes and team collaboration.
Ordered cleaning supplies, linens, chemicals, amenities. as needed.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
Conducted regular meetings with housekeeping staff to discuss performance issues.
Assisted in budget preparation related to labor costs, materials and supplies expenses.
Reviewed employee performance and devised improvement plan to achieve goals.
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Performed quality control inspections for guest rooms and public areas.
Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Reported damage or theft of hotel property to management.