Adaptable team member with a proven track record in fast-paced environments. Skilled in effective communication and conflict resolution, contributing to improved customer experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cashier/Line Cook
Kitty Hawk Cafe
6151 Portage Rd, Portage, MI 49002
05.2022 - Current
Took customer orders and completed transactions accurately and efficiently, ensuring a seamless checkout experience.
Maintained cleanliness and organization of work area, adhering to health and safety regulations.
Assisted in training new cashiers on register operations and customer service protocols.
Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
Server
Applebee's Grill + Bar
6675 S Westnedge Ave, Portage, MI 49002
09.2025 - 02.2026
Provided exceptional customer service in fast-paced dining environment.
Assisted guests with menu selections and special requests to enhance dining experience.
Processed orders accurately using point-of-sale systems for efficient service delivery.
Collaborated with kitchen staff to ensure timely food preparation and presentation.
Host
Cove Lakeside Bistro
9110 Portage Rd, Portage, MI 49002
10.2024 - 09.2025
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed reservation system, optimizing table turnover and guest flow.
Collaborated with servers to coordinate efficient dining service.
Assisted in training new hosts on operational procedures and customer service standards.
Team Member
Qdoba Mexican Eats
6800 S Westnedge Ave, Portage, MI 49002
10.2023 - 10.2024
Delivered exceptional customer service by efficiently handling orders and addressing inquiries.
Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
Assisted in training new staff on menu items, service protocols, and operational procedures.