Elizabeth Thomas
Spring Branch,TX
Summary
Dynamic and detail-oriented House Cleaner with a proven track record at Kristen Maberry, where exceptional attention to detail and a strong work ethic led to numerous positive client reviews. Skilled in deep cleaning and customer service, adept at creating sanitary and welcoming environments. Excelled in teamwork and maintaining high standards of cleanliness, significantly enhancing customer satisfaction.
Overview
1
1
year of professional experience
Work History
House Cleaner
Kristen Maberry
12.2023 - 07.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Sorted, laundered and put away various laundry items.
- Polished fixtures to achieve professional shine and appearance.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Cashier
Dairy Queen
09.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
N/A - Theater, Language Arts, Home Economics,
Smithsonian Valley High School
Spring Branch, TXSkills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Kitchen Cleaning
- Floor cleaning
- Deep cleaning expertise
- Clothes laundering
- Dusting Techniques
- Laundry proficiency
- Steam Cleaning
- Furniture dusting
- Restocking supplies
- Laundry functions
- Laundry cleaning
- Carpet vacuuming
- Surface disinfection
- Linen care
- Teamwork
- Vacuuming and sweeping
- Residential Cleaning
- Mopping and sweeping
- Cleaning and organizing abilities
- Customer service-focused
- Excellent oral and written communication
- Cleaning bathrooms
- Physically strong
- Restroom detailing
Additional Information
*Good with kiddos
*On time
*Positive aura
*teamworker
Timeline
House Cleaner
Kristen Maberry
12.2023 - 07.2024
Cashier
Dairy Queen
09.2023 - 12.2023
N/A - Theater, Language Arts, Home Economics,
Smithsonian Valley High School
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