Summary
Overview
Work History
Education
Skills
LANGUAGES
References
Timeline
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Elizabeth Torres

Miami Springs,FL

Summary

Dynamic Pharmacy Manager with extensive experience in both retail and mail order pharmacies. Adept at optimizing workflows and enhancing patient satisfaction. Proficient in Qs1 and Microsoft Outlook. Lead a team of 9, fostering collaboration and achieving significant improvements in turnaround times. Committed to excellence in medication management and customer service.

Overview

21
21
years of professional experience

Work History

Pharmacy Manager

Cano Health
Miami Gardens , FL
09.2018 - 06.2025
  • Managed a team of 9 associates encouraging cross training and fostering a positive and productive work environment.
  • Resolved customer complaints and concerns efficiently maintained overall patient satisfaction.
  • Facilitated workflow and optimized quality achieving maximum results.
  • Improved turnaround times, successfully expediting orders meetingcompany goals.

Retail Staff Pharmacist

Pharmacist Group
Miami, FL
08.2016 - 09.2018
  • Ensured proper verification and dispensing of all medications In compliance with federal and state laws.
  • Assured proper dispensing and delivery of bingo cards and medication sheets.

Mail Order Pharmacist

Health Care Support Group
Winter Park , FL
06.2015 - 05.2016
  • Assisted in Back End and Front End operations,verifying prescription and product accurately and efficiently.
  • Assisted in Doctor Calls, taking calls, faxing doctors, addressing areas of concern.

Mail Order Pharmacist

CVScaremark
Miramar , FL
12.2004 - 02.2014
  • Conducted Prescription verification and Product Verification using an automated workflow system.
  • Tackling Urgent orders and decreasing days in house.
  • Managed Back End exceptions station, were failed totes were sent forevaluation and correction.

Education

Doctor of Pharmacy - Pharmacy

Nova Southeastern University
Davie, FL
05-2000

Pharmacy Technician - Pharmacy

Beacon Career Institute
Miami
07-1996

Associate of Arts - Pharmacology

Miami Dade College
Miami, FL
12-1992

Skills

  • Qs1
  • Rx Express
  • Abacus
  • Microsoft word
  • Microsoft outlook

LANGUAGES

  • ENGLISH
  • SPANISH

References

References available upon request.

Timeline

Pharmacy Manager

Cano Health
09.2018 - 06.2025

Retail Staff Pharmacist

Pharmacist Group
08.2016 - 09.2018

Mail Order Pharmacist

Health Care Support Group
06.2015 - 05.2016

Mail Order Pharmacist

CVScaremark
12.2004 - 02.2014

Doctor of Pharmacy - Pharmacy

Nova Southeastern University

Pharmacy Technician - Pharmacy

Beacon Career Institute

Associate of Arts - Pharmacology

Miami Dade College

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