Elizabeth Valentin
Los Angeles,CA
Summary
Proactive and detail-oriented professional with a proven track record at IHOP, enhancing customer satisfaction through exceptional service and effective time management. Skilled in team collaboration and adept at addressing guest needs, significantly improving dining experiences. Mastery in customer service and adept at managing reservations and inquiries, showcasing a strong blend of hard and soft skills.
Overview
1
1
year of professional experience
Work History
Host
IHOP
05.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
GED -
Santee High School
Los Angeles, CA06-2022
Skills
- Team collaboration
- Detail-oriented
- Effective time management
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
IHOP
05.2024 - Current
GED -
Santee High School
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