Elizabeth vance
Foster,West Virginia
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
32
32
years of professional experience
Work History
Self Employed Baker
Home Town Confection
Foster, WV
01.2010 - Current
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Inspected finished products before packaging them up for sale.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Followed food safety guidelines while preparing all food items.
- Inspected baking equipment in accordance with cleanliness and safety standards.
- Created attractive dessert trays for catering events.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Operated ovens and other equipment to bake products according to established recipes.
- Placed orders for additional supplies when necessary based on production needs.
- Attended training sessions related to food safety procedures and techniques.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Rotated stock as needed to keep freshness intact.
- Met with customers to discuss needed bakery items and take orders.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
- Created new recipes using available ingredients and for special occasions.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
OIC
USPS
Wharton, WV
09.1992 - 07.2008
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
- Created promotional campaigns to increase awareness of postal services available in the area.
- Managed relationships with vendors to maintain quality supplies at competitive prices.
- Provided support during peak times such as holidays or special events requiring additional staffing resources.
- Maintained financial records, including budgets, expenditures, and income.
- Assisted in the hiring and training of new employees.
- Implemented measures to reduce operational costs while maintaining quality standards.
- Inspected packages for proper postage and labeling before sending out mail items.
- Conducted regular maintenance on all postal equipment such as scales, computers, printers.
- Processed payments from customers using credit cards or other payment methods.
- Resolved customer complaints in an efficient manner while providing excellent customer service.
- Maintained accurate inventory levels for a variety of products and services offered by the post office.
- Performed daily opening and closing procedures of the post office.
- Balanced cash drawers at the end of each shift.
- Processed incoming and outgoing mail according to postal regulations.
- Responded to customer inquiries regarding postal services, pricing, and package tracking.
- Organized mail sorting operations to ensure timely delivery.
- Prepared reports on operational activities for upper management review.
- Communicated postal laws and regulations.
- Helped customers pick out post office products.
Education
GED -
Van High School
Van, WV05-1983
Some College (No Degree) - Health Care
Southern West Virginia Technical College
Foster, WVSkills
- Customer Service
- Recipe Development
- Kitchen Equipment Operation
- Food Safety
- Cake Decorating
- Kitchen Safety
- Owner/Operator
References
References available upon request.
Timeline
Self Employed Baker
Home Town Confection
01.2010 - Current
OIC
USPS
09.1992 - 07.2008
GED -
Van High School
Some College (No Degree) - Health Care
Southern West Virginia Technical College
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