Teamwork, customer service, communication, persuasion, active listening skills, sales, knowledge of automobiles, interpersonal skills, managing CRM, maintaining relationships and communications with prospects and leads.
Office Attendant
Prosegur Security
Issuing level badges, authorizing and supervising incoming and outgoing shipments and imports, assisting metal detectors, translating basic directives and standard procedures.
Senior Sales Associate/Shift Manager
Mapco Express
03.2021
Assist the store manager in daily operations
Cashier, customer service, stocking, cleaning and sanitization, reviewing daily sales and lottery
Training new employees.
General Manager
Murphy USA
03.2022 - Current
Planning, coordinating and managing all business operations to achieve corporate goals
Supporting sales teams and key account managers in retention of existing clients
Defining long-term strategic goals and developing clear plans to implement them.
Owner/Freight Dispatcher/Logistics Consultant
Zephyr Dispatching and Logistics
10.2019 - 03.2021
Client acquisition via social media advertising and word of mouth
Developing relationships with freight brokers
Finding loads for multiple owner operators via load boards and freight brokers, filling out carrier information packets to onboard owner operators with each freight broker
Invoicing clients for payment
Logistics consulting
Providing customer resolution in the supply and demand chain such as compliance, factoring, dispatch, accounting, invoicing with Excel, Microsoft Word, insurance brokerage etc
Creating and maintaining excellent customer service and providing for client’s complete logistics needs.
Machine Operator
Hearthside Foods
01.2019 - 10.2019
Line leader
Maintenance, sanitation and calibration of an 'Enrober' machine.
Lamination/Plumber/Pack Install/Sound and Light Technician
Dynasty Pools and Spas
03.2018 - 10.2019
Duties included receiving acrylic Swim Spa shells, rolling fiberglass and resin, filling in low areas, applying patches, plumbing manifolds, installing control systems, and maintaining cleaning and organization of the production line.
Education
Art Institute of Pennsylvania
Duration: 2 years
GED -
Ellenwood Academy, Brandon, Florida
Skills
Fluent in Spanish
Customer Service
Sales
Communication
Persuasion
Active listening skills
Knowledge of automobiles
Interpersonal skills
Managing CRM
References
Zyriel Tyrik-EL, Logistics Service Provider, (708) 710-5200
Joshua Wright, Trucking Company Owner, (931) 310-2953
James Randall Venson, Social Worker/Boxing Trainer, (615) 400-0028
Bethany Harper, Sous Chef, (615) 717-5971
Colton West, General Manager Mapco Express, (615) 684-9265
Andrea Ross, Security Accounts Manager Prosegur, (615) 552-8587
English 2 Classroom Instructor at Wilson Central High School (Wilson County Schools)English 2 Classroom Instructor at Wilson Central High School (Wilson County Schools)