Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Villagrana

Sacramento,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and and organizational skills. Positive attitude and team player.


Overview

11
11
years of professional experience

Work History

Financial Controller

Kramer Properties
08.2021 - 05.2023
  • Developed comprehensive financial models for strategic planning and decision-making purposes.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.
  • Analyzed and evaluated business data to identify opportunities for improvement.
  • Reduced with effective cost control measures in purchasing and payroll management.
  • Collected and maintained careful records of rental payments and payment dates
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Completed annual rent calculations using housing database software.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Trained new team members on company policies and procedures, improving overall staff performance and collaboration.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Maximized occupancy rates through proactive marketing and timely processing of rental applications.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Managed financial tasks such as budget preparation, expense tracking, and rent collection, ensuring accurate record keeping.
  • Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
  • Improved client satisfaction rates by consistently delivering high-quality workmanship and timely project completion.
  • Cultivated strong relationships with clients, architects, designers, and other stakeholders to ensure seamless collaboration throughout the renovation process.
  • Exhibited strong attention to detail when overseeing contractor workmanship, guaranteeing consistent delivery of high-quality results for clients.
  • Prepared detailed project estimates and reports for management review.
  • Led comprehensive site assessments to accurately estimate project scopes, timelines, and budgets.
  • Collaborated closely with design teams to develop creative renovation concepts tailored to meet specific client preferences and requirements.
  • Negotiated labor contracts with general contractors and subcontractors.
  • Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
  • Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
  • Tracked project costs and other financial metrics to maximize profitability.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed office operations while scheduling appointments for department managers.

Website Manager

Stack Mode Marketing Group
04.2012 - 05.2023
  • Increased web traffic by implementing effective SEO strategies and keyword research.
  • Managed website projects from inception to completion, ensuring timely delivery and adherence to budget constraints.
  • Ensured consistent branding across all digital assets by adhering to established style guides and design principles.
  • Improved site performance through regular monitoring, updates, and troubleshooting.
  • Boosted online engagement with the creation of compelling content, including articles and multimedia elements.
  • Interpreted client specifications into detailed project proposals that outlined scope of work required for each stage of development.
  • Provided training and mentorship for junior team members on best practices in web design and development.
  • Configured and purchased domains for websites.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
  • Enhanced company reputation through successful public relations initiatives and positive media coverage.
  • Optimized website content for improved search engine rankings and increased web traffic.

Property Manager

Kramer Properties
02.2019 - 08.2021
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Developed and implemented promotional strategies to increase occupancy.
  • Developed strong relationships with local businesses to increase referrals and drive business growth.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Analyzed and negotiated bids from property services contractors such as maintenance, cleaning, and security contractors, saving approximately.
  • Evaluated tenant applications using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
  • Responded to emergency situations in a timely manner, coordinating essential services and communicating effectively with affected residents.
  • Prepared and processed lease and rental applications using Bluemoon.
  • Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
  • Organized regular property inspections to ensure maintenance issues were promptly addressed, maintaining a safe living environment for tenants.

Motel Manager

Kramer Properties
09.2017 - 02.2019
  • Trained staff on best practices, enhancing overall motel performance and guest experience.
  • Overhauled safety protocols, ensuring a secure environment for guests and employees.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Planned and executed marketing activities to improve property brand and increase revenue.
  • Increased repeat business through excellent customer service and targeted marketing efforts.
  • Implemented employee development programs to enhance staff skills, improve retention rates, and foster a positive work environment.
  • Created and managed accurate occupancy forecasts and budgets.
  • Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.

Education

Accounting And Finance

Grossmont College
El Cajon, CA

Bookkeeping - Accounting And Finance

American Institute of Professional Bookkeeping
04.2025

Skills

  • Collections Understanding
  • Financial Planning and Management
  • General Ledger Management
  • Expense Control
  • Audit Coordination
  • Project Management
  • Tax Compliance
  • Management Accounting
  • Preparing Financial Statements
  • Payroll Processing
  • Account Reconciliation
  • General Ledger Accounting
  • Revenue Generation
  • Processing Payments
  • Staff Management
  • Budget Development
  • Financial Forecasting
  • Accounts Payable and Receivable
  • Budget Compliance
  • Project Finance
  • Organization and Time Management
  • Property Management
  • Business Administration
  • Vendor Management
  • Maintenance Scheduling
  • Tenant Relations
  • Database Management
  • Multi-family Property Management
  • Lease Renewals
  • Property Tours and Inspections
  • Tenant and Eviction Laws
  • Financial Budgeting and Reporting
  • Marketing and Advertising
  • Preparing Property Agreements
  • Software Utilization
  • Eviction Procedures
  • Data Entry
  • Rent Pricing Optimization
  • Front Desk Operations
  • Guest Relations Management
  • Safety Procedures
  • Quality Assurance
  • Brand Management
  • Staff Training and Development
  • Telephone Etiquette
  • Hotel Management
  • Inventory Management
  • Hotel operations
  • Computer Skills
  • Organizational Skills
  • Multitasking
  • Interviewing and Hiring

Timeline

Financial Controller

Kramer Properties
08.2021 - 05.2023

Property Manager

Kramer Properties
02.2019 - 08.2021

Motel Manager

Kramer Properties
09.2017 - 02.2019

Website Manager

Stack Mode Marketing Group
04.2012 - 05.2023

Accounting And Finance

Grossmont College

Bookkeeping - Accounting And Finance

American Institute of Professional Bookkeeping

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Elizabeth Villagrana