Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Walcott

Indianapolis,IN

Summary

Versatile and dynamic professional with a proven track record at Shane Company, enhancing sales through exceptional customer service and in-depth product knowledge. Excelled in leadership and design skills, significantly contributing to team targets and client satisfaction. Demonstrated expertise in trend forecasting and problem-solving, ensuring operational excellence across diverse roles.

Overview

2
2
years of professional experience

Work History

Jewelry Consultant

Shane Company
07.2024 - Current

My time at Shane Company has taught me many sales strategies and how to further grow upon those to increase my performance. Some of my duties are listed below:

  • Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
  • Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
  • Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
  • Provided expert advice on proper jewelry care and maintenance to prolong the life of precious items for customers.
  • Collaborated with team members to achieve collective sales targets and maintain a positive work environment.

FOH Shift Lead

Condado
03.2023 - 01.2024

At Condado, I began my employment as a line cook and quickly grew into a shift leader role after three months. During that time I also got to spend time bartending and serving. Some of the responsibilities I had as a FOH shift lead are listed below:

  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Interior Design Assistant

Dovetail
08.2022 - 12.2022

My short time at Dovetail consisted of completing my internship post-graduation. My job duties were selecting materials and finishes with clients for their home renovations. More responsibilities are listed below.

  • Ordered samples from vendors to handle client presentation creation.
  • Utilized 3D rendering software to create realistic visualizations of proposed designs for client approval.
  • Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
  • Conducted site visits to oversee the progress of installations, addressing any concerns or issues promptly.
  • Provided valuable support to lead designer during high-pressure situations while managing multiple concurrent projects.

Education

Bachelor's Degree - Interior Architecture Design, Construction Management

Indiana State University
05.2022

Skills

  • Leadership
  • Problem Solving
  • Teamwork
  • Organization
  • Task Management
  • Time Management
  • FOH Managing
  • Food Prep/Storage
  • Inventory Logging
  • Marketing knowledge
  • Service Upselling
  • Trend forecasting
  • Exceptional customer service
  • Building rapport
  • Multitasking Abilities
  • Design skills

Timeline

Jewelry Consultant

Shane Company
07.2024 - Current

FOH Shift Lead

Condado
03.2023 - 01.2024

Interior Design Assistant

Dovetail
08.2022 - 12.2022

Bachelor's Degree - Interior Architecture Design, Construction Management

Indiana State University
Elizabeth Walcott