Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Walk

Huntingburg,,IN

Summary

I am proactive with a strong background in financial analysis, budgeting and forecasting. Through my experience I have developed and implemented financial plans and delivered strategic financial advice. I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am eager to contribute to team success and further develop professional skills while bringing a positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Loan Operations Manager

Freedom Bank
11.2019 - Current
  • Assisted in the development of policies and procedures that streamlined workflows while maintaining compliance standards across all aspects of loan operations management.
  • Streamlined loan operations by implementing efficient processes and reducing turnaround time.
  • Conducted regular audits of loan files, ensuring complete documentation according to established guidelines and regulations.
  • Reduced error rates through diligent quality control checks, leading to improved overall departmental performance metrics.
  • Successfully resolved complex customer service issues, resulting in increased customer retention rates and positive feedback from clients.

Bank Teller

Freedom Bank
08.2017 - 11.2019
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, CD and IRA accounts, and lines of credit.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Document Retention Scanner

Freedom Bank
05.2014 - 08.2017
  • Gathered, sorted and scanned documents to enter into computer system.
  • Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
  • Assisted in training new employees on scanner usage, contributing to a skilled workforce.
  • Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
  • Minimized errors through careful attention to detail during the document preparation process prior to scanning.

Education

Some College (No Degree) - Elementary Education

University of Southern Indiana
Evansville, IN
08.2015 - 8 2017

High School Diploma -

Southridge High School
Huntingburg, IN
05.2015

Skills

Strong Decision-Making

Leadership and Supervision

Fraud Detection Awareness

Performance Metrics Monitoring

Data Analysis Capabilities

Financial Statement Analysis

Conflict Resolution Strategies

Relationship Building Aptitude

Portfolio Management Experience

Risk Management Knowledge

Teamwork and Collaboration

Timeline

Loan Operations Manager

Freedom Bank
11.2019 - Current

Bank Teller

Freedom Bank
08.2017 - 11.2019

Some College (No Degree) - Elementary Education

University of Southern Indiana
08.2015 - 8 2017

Document Retention Scanner

Freedom Bank
05.2014 - 08.2017

High School Diploma -

Southridge High School

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Elizabeth Walk