Strategic and compassionate Licensed Clinical Social Worker with over 20 years of experience in behavioral health, case management, and program leadership. Expertise in managing multidisciplinary teams, optimizing service delivery, and enhancing operational performance across diverse healthcare environments. Proficient in developing and expanding community-based programs, fostering clinical and community partnerships, and spearheading initiatives that significantly improve population health outcomes. Committed to advancing integrated, patient-centered care through collaborative leadership and innovative approaches that address complex cases while ensuring compliance and leveraging data-driven insights.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of County Operations
Cummins Behavioral Health Systems, Inc
11.2023 - Current
Direct programming and operations for behavioral health services in Putnam County, including oversight of 15 staff, three multidisciplinary teams, and fiscal management of the budget.
Develop and implement strategic initiatives to improve care coordination and reduce service gaps for high-risk populations.
Cultivate partnerships with community organizations and healthcare systems to enhance access to patient-centered resources.
Monitor performance metrics and drive continuous improvement in clinical and operational outcomes, and led initiatives that increased revenue while reducing operational costs.
Ensure compliance with internal and external policies, laws, and accreditation requirements, including leading the county through a successful Joint Commission Survey.
Design and evaluate community-based programs to meet evolving patient needs and improve population health outcomes.
Direct operational processes for new program initiatives, including Access to Care, DCS services, and formal community partnerships.
Team Leader for Putnam CARES Initiative, focused on addressing mental health and substance use in Putnam County. Provided leadership and direction for the Data & Systems team, as well as addressing behavioral health provider shortages in the county.
Collaboration with community stakeholders and academic institutions to develop an internship program.
Participated in a Community Needs Assessment process for Cummins Behavioral Health and multiple community organizations.
Licensed Clinical Social Worker
Franciscan Health
04.2019 - 06.2023
Conducted initial comprehensive behavioral health assessments according to DSM-5 criteria and used ICD-10 codes for documentation.
Facilitated individual, family, and group therapy sessions with patients referred by primary care and psychiatric providers to address behavioral health needs using evidence-based models.
Formulated treatment plans, monitored progress with treatment, and completed discharge plans for patients.
Collaborated with multidisciplinary teams to ensure integrated care planning and timely communication on patient progress.
Clinical Supervisor
Hamilton Center, Inc.
11.2018 - 03.2019
Supervised clinical staff and managed caseloads, ensuring adherence to evidence-based practices and regulatory standards.
Delivered crisis intervention services and coordinated care across hospitals, schools, and detention centers.
Conducted documentation audits to maintain program integrity and compliance.
Lead and directed team of 16 clinical personnel and support staff.
Medical Social Worker
Indiana University Health Bloomington Hospital
01.2017 - 11.2018
Assessed psychosocial needs and facilitated brief counseling interventions for patients and families on assigned units in acute care settings.
Coordinated referrals to community resources and collaborated with interdisciplinary teams to support discharge planning.
Provided clinical supervision to 4-6 LSW staff and student interns.
Collaborated closely with all departments in the hospital to advocate for the patient and family.
Licensed Therapist – Adolescent PHP
Bloomington Meadows Hospital
01.2015 - 10.2016
Managed daily operations of the adolescent partial hospitalization program, including clinical supervision of program staff and treatment planning for 6-8 participants.
Delivered individual, family, and group therapy and coordinated discharge planning with referral sources.
Lead Clinician/Therapist
Adult and Child Health
10.2000 - 12.2014
Led a team of 15 clinicians and interns, providing training, supervision, and quality assurance.
Served as mental health liaison for county child advocacy and sexual assault response teams.
Managed insurance authorizations and coordinated care for over 200 clients, ensuring timely access to services.
Developed training materials for staff on evidence-based therapeutic interventions.
Oversaw quality assurance initiatives, ensuring compliance with regulatory standards.
Championed professional ethics within the clinical team by modeling ethical decision-making behaviors and maintaining confidentiality at all times.
Evaluated program effectiveness using data-driven approaches, identifying opportunities for process improvements and client outcome enhancements.
Education
Master of Business Administration - Healthcare Administration
University of Southern Indiana
Evansville, IN
08.2020
Master of Social Work -
Indiana University
Indianapolis, IN
05.2006
Skills
Population health strategies and care integration
High-risk patient management
Multidisciplinary team coordination
Outcome-focused healthcare delivery
Team management and growth
Development and execution of programs
Audit compliance reviews
Regulatory adherence
Specialized knowledge in clinical and behavioral fields
Strategic Partnerships & Community Engagement
Stakeholder relationship management
Resource mobilization
Building clinical partnerships
Stakeholder engagement across sectors
Data-Driven Program Management
Performance analysis and tracking
Fiscal oversight & budget optimization
Effective conflict resolution
Risk mitigation strategies
Performance assessment strategies
Affiliations
Mental Health America of Putnam County – Board Member
Local Coordinating Council – Board Member
Justice Reinvestment Advisory Council – Board Member
Community Corrections Advisory Board – Board Member
Juvenile Detention Alternatives Initiative – Committee Member
Certification
Licensed Clinical Social Worker – State of Indiana Active since Jul 2010
Timeline
Director of County Operations
Cummins Behavioral Health Systems, Inc
11.2023 - Current
Licensed Clinical Social Worker
Franciscan Health
04.2019 - 06.2023
Clinical Supervisor
Hamilton Center, Inc.
11.2018 - 03.2019
Medical Social Worker
Indiana University Health Bloomington Hospital
01.2017 - 11.2018
Licensed Therapist – Adolescent PHP
Bloomington Meadows Hospital
01.2015 - 10.2016
Lead Clinician/Therapist
Adult and Child Health
10.2000 - 12.2014
Master of Business Administration - Healthcare Administration
Medical Services Practice Manager/Director of Operations at Cummins Behavioral Health Systems Inc.Medical Services Practice Manager/Director of Operations at Cummins Behavioral Health Systems Inc.