Summary
Overview
Work History
Education
Skills
References
Certifications Skills
References
Timeline
Generic

Elizabeth Ward-Steele

Fairfield,IA

Summary

Dynamic Certified Medical Assistant with a proven track record at Henry County Health Center, excelling in patient care and inventory management. Skilled in HIPAA protocols and offering exceptional multitasking abilities, I significantly enhanced patient satisfaction and efficiency. Passionate about delivering compassionate care and supporting health promotion, I thrive in fast-paced healthcare environments.

Overview

10
10
years of professional experience

Work History

Certified Medical Assistant

Henry County Health Center
Mount Pleasant, IA
04.2024 - Current
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Administered medications under physician's supervision.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Organized charts, documents and supplies to maintain team productivity.
  • Documented notes during patient visits.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Prepared treatment rooms for patient examinations.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Administered injections under the direction of a physician or nurse practitioner.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.

JCHC Clinic
09.2021 - 01.2024
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Administered medications under physician's supervision.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Organized charts, documents and supplies to maintain team productivity.
  • Documented notes during patient visits.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Prepared treatment rooms for patient examinations.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Administered injections under the direction of a physician or nurse practitioner.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.

Burlington Neurology and Sleep Clinic
08.2017 - 09.2021
  • Obtain vitals and prepare patients for examination by provider
  • Enter patient information into the health record
  • Make referrals
  • Prior authorizations
  • Answer phone calls
  • Make appointments
  • Process payments
  • Check patients in and out of the clinic

Prompt Care
09.2014 - 08.2017
  • Perform lab tests
  • Give injections
  • Enter patient information in the health record
  • Make referrals
  • Answer phones
  • Make appointments
  • Take copay and process payment
  • Prepare patient for examination by provider
  • Scribe for the provider

Education

License Practical Nurse - Nursing

Southeastern CommunityCollege
Burlington, IA
05-2025

Medical Assistant Program -

Southeastern Community College
West Burlington, IA
07.2014

General Studies -

Indian Hills community College
Ottumwa, IA
10.2012

Skills

  • HIPAA protocols
  • Inventory and supply management
  • Medical records oversight
  • [Type] coding
  • Insurance confirmation
  • Treatment setup
  • Wound care
  • Infection control
  • Basic life support
  • Safety compliance
  • Problem-solving
  • Medical terminology
  • Electronic health records
  • Patient documentation
  • Clinical documentation
  • Multitasking and organization
  • Patient care
  • Telephone etiquette
  • Specimens collection and processing
  • Time management
  • Healthcare procedures
  • Patient assessments
  • Sterilization techniques
  • Attention to detail
  • Medication administration
  • Inventory management
  • Blood pressure measurement
  • Phlebotomy techniques
  • Injection administration
  • Team collaboration
  • Verbal and written communication
  • Vital sign monitoring
  • Patient education
  • Medical records management
  • Patient mobility assistance
  • Medical documentation
  • Health promotion
  • Post operative care
  • Clinical decision making
  • Compassionate care
  • Pre-operative care
  • Nursing ethics
  • Diabetes management

References

  • Stacy Unkrick, Office Manager, Promptcare, Fairfield, IA, 641-919-8448
  • Amanda Sieren, RN, JCHC Clinic, Fairfield, IA, 641-919-1156
  • Kelli Harbison, RN, Washington Schools, Washington, IA, 641-777-2293

Certifications Skills

  • Certified Medical Assistant
  • Certified in Dependent Adult and Child Abuse
  • BLS

References

References available upon request.

Timeline

Certified Medical Assistant

Henry County Health Center
04.2024 - Current

JCHC Clinic
09.2021 - 01.2024

Burlington Neurology and Sleep Clinic
08.2017 - 09.2021

Prompt Care
09.2014 - 08.2017

License Practical Nurse - Nursing

Southeastern CommunityCollege

Medical Assistant Program -

Southeastern Community College

General Studies -

Indian Hills community College

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Elizabeth Ward-Steele