Elizabeth Watson
Customer Service Associate
Sycamore,IL
Summary
Strong writer, communicator and analytical thinker motivated to start a career doing something she is passionate about.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Customer Service Associate
Walgreens
Sycamore, IL
12.2022 - Current
- Facilitated customer purchases on cash register
- Organized product on shelves
- Stocked shelves with fresh product
- Organized and delivered same-day orders
Tutor, Elementary Reading
Northern Illinois University
DeKalb, IL
06.2023 - 07.2023
- Read with a single student to improve fluency and comprehension.
- Played reading game to engage student.
- Filled out forms after sessions to record progress.
Crew Trainer
McDonald's
Sycamore, IL
04.2019 - 12.2022
- Trained newer co-workers on cash register and drive-thru tasks.
- Organized and delivered orders to customers.
- Performed janitorial tasks per supervisor instructions.
- Took orders and gave change on cash register.
- Interacted with customers and co-workers to ensure customer satisfaction.
Telephone Interviewer
Northern Illinois University
DeKalb, IL
05.2019 - 07.2020
- Persuaded eligible individuals to participate in randomized health study over telephone.
- Interviewed eligible individuals as part of randomized health study using script, using approved deviations when necessary.
- Documented calls as per survey lab standards.
Education
B.A - Chinese; East Asian Studies
North Central College
Naperville, IL Sep 2014 - 12.2018
Skills
English Composition
MIcrosoft Office
Public Speaking
Customer Service
References
Ryan Greenlee:
- Significance to applicant: Former manager at McDonald's
- Email: greenlee.ryanj@gmail.com
- Phone: 1-815-298-1237
Michelle Fuller:
- Significance to applicant: Former manager at McDonald's
- Email: fullermichelle74@yahoo.com
- Phone: 1-815-764-2880
Timeline
Tutor, Elementary Reading
Northern Illinois University
06.2023 - 07.2023
Customer Service Associate
Walgreens
12.2022 - Current
Telephone Interviewer
Northern Illinois University
05.2019 - 07.2020
Crew Trainer
McDonald's
04.2019 - 12.2022
B.A - Chinese; East Asian Studies
North Central College
Sep 2014 - 12.2018