Summary
Overview
Work History
Education
Skills
References
Timeline
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Elizabeth Watson

Customer Service Associate
Sycamore,IL

Summary

Strong writer, communicator and analytical thinker motivated to start a career doing something she is passionate about.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Customer Service Associate

Walgreens
Sycamore, IL
12.2022 - Current
  • Facilitated customer purchases on cash register
  • Organized product on shelves
  • Stocked shelves with fresh product
  • Organized and delivered same-day orders

Tutor, Elementary Reading

Northern Illinois University
DeKalb, IL
06.2023 - 07.2023
  • Read with a single student to improve fluency and comprehension.
  • Played reading game to engage student.
  • Filled out forms after sessions to record progress.

Crew Trainer

McDonald's
Sycamore, IL
04.2019 - 12.2022
  • Trained newer co-workers on cash register and drive-thru tasks.
  • Organized and delivered orders to customers.
  • Performed janitorial tasks per supervisor instructions.
  • Took orders and gave change on cash register.
  • Interacted with customers and co-workers to ensure customer satisfaction.

Telephone Interviewer

Northern Illinois University
DeKalb, IL
05.2019 - 07.2020
  • Persuaded eligible individuals to participate in randomized health study over telephone.
  • Interviewed eligible individuals as part of randomized health study using script, using approved deviations when necessary.
  • Documented calls as per survey lab standards.

Education

B.A - Chinese; East Asian Studies

North Central College
Naperville, IL
Sep 2014 - 12.2018

Skills

English Composition

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References

Ryan Greenlee:

  • Significance to applicant: Former manager at McDonald's
  • Email: greenlee.ryanj@gmail.com
  • Phone: 1-815-298-1237

Michelle Fuller:

  • Significance to applicant: Former manager at McDonald's
  • Email: fullermichelle74@yahoo.com
  • Phone: 1-815-764-2880

Timeline

Tutor, Elementary Reading

Northern Illinois University
06.2023 - 07.2023

Customer Service Associate

Walgreens
12.2022 - Current

Telephone Interviewer

Northern Illinois University
05.2019 - 07.2020

Crew Trainer

McDonald's
04.2019 - 12.2022

B.A - Chinese; East Asian Studies

North Central College
Sep 2014 - 12.2018
Elizabeth WatsonCustomer Service Associate