Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoie Clark

Diamondhead,MS

Summary

Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Ariat International and other leading companies. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional multi-tasking and problem-solving abilities. Skilled in money handling and fostering collaborative environments, consistently achieving and surpassing performance goals. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience

Work History

Sales Associate

Ariat International
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Assistant Manager

Domino's Pizza
02.2024 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Cook, Delivery Driver

Pizza Hut
02.2023 - 02.2024
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Fast Food Worker

Dairy Queen Grill & Chill
03.2022 - 11.2022
  • Cleaned and sanitized work areas, utensils and equipment.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
  • Maximized product consistency by following established recipes and measuring ingredients accurately.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Accurately performed cash register operations to process and receive payments and issue change.

Server

Uncle Joe's Pizza & Restaurant
03.2021 - 10.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Arts - English

Pearl River Community College
Poplarville, MS
12.2024

High School Diploma -

Hancock High School
Kiln, MS
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing Personality
  • Money Handling
  • Upselling
  • Reading comprehension skills
  • English Composition

Timeline

Sales Associate

Ariat International
08.2024 - Current

Assistant Manager

Domino's Pizza
02.2024 - 08.2024

Cook, Delivery Driver

Pizza Hut
02.2023 - 02.2024

Fast Food Worker

Dairy Queen Grill & Chill
03.2022 - 11.2022

Server

Uncle Joe's Pizza & Restaurant
03.2021 - 10.2021

Associate of Arts - English

Pearl River Community College

High School Diploma -

Hancock High School

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Zoie Clark