Hi, I’m
Elizabeth Weaver
Farmers Branch,Texas
Summary
Reliable candidate proficient in handling money, restocking merchandise and helping customers locate products. Smart individual with combined organizational skills and polished customer service style. Promptly addresses various questions and concerns from customers to facilitate positive guest experience and repeat business. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
years of professional experience
Work History
Petco
Guest Advisor
01.2023 - 07.2023
Job overview
- Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
- Enhanced guest experience by providing personalized recommendations and tailored advice on products and services.
- Collaborated with other departments within property to ensure seamless coordination of services for guests, keeping store within top 10% of district in sales.
- Utilized problem-solving skills when faced with challenging situations, finding effective solutions to guarantee guest satisfaction.
Petco
Guest Experience Specialist
11.2021 - 12.2022
Job overview
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Consistently delivered exceptional customer service, resulting in increased positive feedback and return visits.
- Implemented loyalty program initiatives that boosted return visits and fostered long-lasting relationships with clientele by at least 10%.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Grocery Outlet
Cashier
05.2021 - 10.2021
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with accuracy levels up to 100%.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Education
Soaring High Academy (homeschooled)Camano, WA
High School Diploma
06.2020
University Overview
- 3.6 GPA
- Relevant Coursework: Financial Literacy
- Extracurricular Activities: Childcare Volunteer for Marysville Foursquare Church
Skills
- Display Building
- Service Promotion
- Multitasking proficiency
- Customer service orientation
- Product knowledge
- Organizational skills
- Adaptability and flexibility
- Telephone etiquette
Timeline
Guest Advisor
Petco
01.2023 - 07.2023
Guest Experience Specialist
Petco
11.2021 - 12.2022
Cashier
Grocery Outlet
05.2021 - 10.2021
Soaring High Academy (homeschooled)
High School Diploma
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