Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Office Manager
Swim Houston Pool Management
06.2019 - 08.2026
Oversee and support all administrative duties in the office and ensure that office is operating smoothly
Develop office policies and procedures, and ensure they are implemented appropriately
Led and supervised staff to deliver high-quality services
Identify opportunities for process and office management improvements, and design and implement new systems
Maintain open communication between staffing offices, management, and associates
Fulfill all employee hiring needs and new-hire training
Developed and implemented all policies and procedures related to pool operations
Continuously monitor and manage fiscal responsibility of the operation by maintaining a focused approach to the Annual Budget, revenue enhancement, labor controls and expense controls
Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports
Ensure pool associates are appropriately deployed based on knowledge, skills, and abilities
Provided administrative support, including scheduling group meetings, maintaining calendars, conducting research, and creating reports
Cleaning Supervisor
Precise Cleaning Service
03.2019 - 12.2022
Managed a cleaning team assigned to buildings, hospitals, sites, and other facilities.
Conducted interviews, selected, trained, and supervised cleaning staff to enhance service quality and customer satisfaction.
Supervised daily cleaning operations to ensure adherence to health and safety standards.
Trained and mentored staff on effective cleaning techniques and equipment usage.
Developed and implemented cleaning schedules to optimize workflow efficiency.
Education
Bachelor of Arts - Early Childhood Education
Ashford University
Clinton, OH
05-2012
Skills
Strong organizational and time management skills
Exceptional attention to detail
Ability to prioritize
Strong problem-solving skills and analytical abilities
Budget management
Self-starter and driven
Excellent communication and interpersonal skills
Superior work ethic
Bilingual: English (Professional) & Spanish (Native)