Elizabeth Williams
Ocala,FL
Summary
Responsive team leader with strong retail background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
14
14
years of professional experience
Work History
Poker Dealer
Ocala Bets
Ocala, FL
10.2023 - Current
- Dealt various poker games, ensuring compliance with rules and regulations.
- Monitored gameplay for fairness and integrity, addressing disputes effectively.
- Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
Area Manager
Bealls Florida
Inverness, FL
08.2020 - 10.2023
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Utilized pre-determined corporate plans to merchandise new products.
- Coached, trained and mentored new team members and manager trainees.
Assistant Store Manager
Torrid
Jacksonville, FL
10.2017 - 03.2020
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Managed cash register operations using POS system including processing sales and returns.
- Reduced store shrink .05% by observing customers and identifying security risks.
- Assist customers with ordering merchandise when needed.
Sales Associate
VF Outlet
Saint Augustine, FL
02.2017 - 10.2017
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Inside Sales Representative
Ferguson Enterprises Inc.
Jacksonville , Florida
10.2016 - 10.2017
- Set up customer accounts in computer system with complete information.
- Gathered information on sales and service issues to provide effective resolutions.
- Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
- Manage a multi line phone system
- Manage emails from builders as well as consultants about orders, rga's needed, making sure deliveries arrive to sites on time.
- Assist 33 sales consultants with ordering, issues, or questions they or their customer may have.
Customer Service Coordinator
Ferguson Enterprises Inc.
Jacksonville , Florida
03.2015 - 10.2016
- Managed the receptionist area, including greeting customers and vendors.
- Dispersed incoming mail to correct recipients throughout the office.
- Manage day-to-day calendar for showroom consultants.
- Order supplies, tools, and equipment for the entire branch.
- Drafted internal documents and memorandum.
Sales Associate
VF Outlet
Saint Augustine, FL
11.2011 - 04.2015
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Sales Associate
Charlotte Russe
Saint Augustine, FL
11.2013 - 03.2015
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended optimal merchandise based on customer needs and desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Used POS register system to ring up customer purchases, process payments and issue receipts.
Education
Some College (No Degree) -
Saint Johns River State College
Saint Augustine, FLHigh School Diploma -
Allen D Nease Senior High School
Ponte Vedra, FL05-2012
Skills
- Merchandising
- Excellent multi-tasker
- Reliable and dependable
- Dedicated team player
- Customer service background
Education and Training
other,other,true,other
Timeline
Poker Dealer
Ocala Bets
10.2023 - Current
Area Manager
Bealls Florida
08.2020 - 10.2023
Assistant Store Manager
Torrid
10.2017 - 03.2020
Sales Associate
VF Outlet
02.2017 - 10.2017
Inside Sales Representative
Ferguson Enterprises Inc.
10.2016 - 10.2017
Customer Service Coordinator
Ferguson Enterprises Inc.
03.2015 - 10.2016
Sales Associate
Charlotte Russe
11.2013 - 03.2015
Sales Associate
VF Outlet
11.2011 - 04.2015
High School Diploma -
Allen D Nease Senior High School
Some College (No Degree) -
Saint Johns River State College