Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Elizabeth Yount

Fredricksburg ,VA

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated Employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

4
4
years of professional experience

Work History

Infant/Toddler Teacher

Balance Family Academy
02.2023 - 05.2023
  • Engaged with children 6-10 on individual basis to build positive relationships and promote learning.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors

Toddler Teacher

The Learning Experience
09.2022 - 02.2023
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Instructed 6-10 children in health and personal habits, such as eating, resting, and toileting.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance

Front Desk Receptionist

European Wax
10.2020 - 06.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Restaurant Hostess

Texas Roadhouse
06.2019 - 11.2020
  • Took multiple reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests

Front of House Team Member

Chic-Fil-A
12.2018 - 08.2019
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained 5 new staff in front-of-house procedures, customer relations, and cleaning.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Education

General

Columbus State Community College
Columbus, OH
05.2024

Bachelor of Science - Started Nursing Classes / Changed Course

Hondros College of Nursing
Westerville, OH
05.2024

High School Diploma -

Hilliard Bradley High School
Hilliard, OH
05.2020

Skills

  • Greet Visitors
  • Telephone Reservations
  • Visitor and Customer Relations
  • Team Collaboration

Timeline

Infant/Toddler Teacher

Balance Family Academy
02.2023 - 05.2023

Toddler Teacher

The Learning Experience
09.2022 - 02.2023

Front Desk Receptionist

European Wax
10.2020 - 06.2021

Restaurant Hostess

Texas Roadhouse
06.2019 - 11.2020

Front of House Team Member

Chic-Fil-A
12.2018 - 08.2019

General

Columbus State Community College

Bachelor of Science - Started Nursing Classes / Changed Course

Hondros College of Nursing

High School Diploma -

Hilliard Bradley High School
Elizabeth Yount