Elizabeth Zapote
Lutz,FL
Summary
Highly motivated and committed Medical Assistant with proven history of experienced performance at individual, team and organizational levels. With my effective communication skills, knowledge, and being able to efficiently manage multiple tasks, I hope to aid the organization in achieving their goals for the betterment of patient care.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant/ MOHS Surgical Technician
USFTGH Dermatology and Cutaneous Surgery
10.2023 - Current
- Evaluate patient charts before appointments and prepare examination rooms, ensuring they are stocked with necessary medical supplies.
- Conduct preliminary patient evaluations, including measuring vital signs, recording initial history using EPIC, and explain the visit process.
- Assist physicians with up to 12 MOHS cases per morning, ensuring patient comfort and procedure accuracy.
- Prepare and maintain sterile environments for stage and excision trays throughout procedures.
- Perform suturing and cauterization as needed, removed sutures, clean wounds, and apply bandages.
- Assisted with general dermatology visits, handling up to 40 patients per day, that included skin checks, ED&C's, biopsies, educating patients on physicians instructions etc.
Lead Waitress
Flying with Jerome French Bistro
09.2019 - 06.2024
- Served guests in a fast-paced environment by taking orders, serving dishes, and keeping server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Memorized and managed orders as well as managing financial transactions using digital point of sale system
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collaborated with team members, including the chef to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Certified Medical Assistant
Bay Dermatology and Cosmetic Surgery
10.2022 - 10.2023
- Enhanced clinic efficiency by documenting patient information and updating electronic health records using EMA to prepare for physician examinations.
- Cross-trained for dual roles at the front desk and as a medical assistant, improving overall workflow.
- Assisted with up to 10 MOHS cases daily, maintaining a sterile field and supporting physicians with documentation and procedural tasks.
- Contributed to general dermatology visits, managing upwards of 40 patients per day, and reduced patient wait times through scheduling and preparation.
- Trained new staff on office procedures and polices to maintain high standards of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Office Specialist
HCA Florida St. Petersburg Family Care
04.2022 - 09.2022
- Documented patient information according to facility standards in a busy, multi-physician practice.
- Assisted over 70 patients daily with scheduling, record verification, and information updates.
- Prepared patient charts by organizing medical records prior to appointments.
- Verified insurance eligibility and benefits using availity and passport platforms.
- Collected copays, patient balances, inputted end of day revenue and contacted patients to address unpaid or underpaid accounts.
- Trained new staff on office policies and procedures.
Medical Assistant
St. Francis Sleep, Allergy, and Lung Institute
01.2021 - 01.2022
- Assisted with over 30 patients daily, providing professional care while documenting medical history, vital signs, and medications accurately.
- Assisted with spirometry tests, FeNOSs, pulmonary function tests, and home sleep studies.
- Ensured patient safety and communication, addressing concerns and answering questions per physicians instructions.
- Managed phone calls, scheduled appointments, faxed and scanned records, and verified insurance.
- Assisted in technical procedures which included operating special medical equipment.
Education
AA, Aspiring Nurse -
St. Petersburg College
Clearwater, FLCertified Medical Assistant (NHA Certified) -
St. Petersburg College – Workforce Education
Clearwater, FLHigh School Diploma -
Pinellas Park High School
Largo, FLSkills
- BLS certified
- Knowledgeable in EPIC, ECW, IMS, and EMA medical software systems
- Skilled in Microsoft Office: Word and PowerPoint
- Vital Sign Monitoring
- Medical Terminology
- Sterile technique
References
- David Esguerra, DO, Co-director of Bay Dermatology and cosmetic surgery, 727-585-8591
- Rachel Worth, Medical Assistant and Receptionist at Bay Dermatology and cosmetic surgery, (727) 505-1293
- Michelle Cook, Office Manger at Bay Dermatology and cosmetic surgery, (727) 585-8591 ext: 2133
- Brandy Vigeant, LPN at HCA Florida St. Petersburg Family Care, (407) 301-5129
Timeline
Certified Medical Assistant/ MOHS Surgical Technician
USFTGH Dermatology and Cutaneous Surgery
10.2023 - Current
Certified Medical Assistant
Bay Dermatology and Cosmetic Surgery
10.2022 - 10.2023
Medical Office Specialist
HCA Florida St. Petersburg Family Care
04.2022 - 09.2022
Medical Assistant
St. Francis Sleep, Allergy, and Lung Institute
01.2021 - 01.2022
Lead Waitress
Flying with Jerome French Bistro
09.2019 - 06.2024
AA, Aspiring Nurse -
St. Petersburg College
Certified Medical Assistant (NHA Certified) -
St. Petersburg College – Workforce Education
High School Diploma -
Pinellas Park High School
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