Elizabeth Zigarelli
Toms River
Summary
Dynamic and dedicated professional with a proven track record at Walmart as an Online Personal Shopper. I excelled in accurate order processing and customer service. Leveraging patience and empathy, I consistently met quality goals while enhancing customer satisfaction through effective communication and problem-solving skills. I am committed to delivering exceptional service in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
10.2023 - 01.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Customer Service
Rita's Ice
06.2023 - 10.2023
- Provided exceptional customer service, addressing concerns and answering inquiries promptly.
- Implemented new customer service policies to maximize satisfaction and loyalty.
- Provided exceptional customer service by promptly resolving issues and complaints.
- Delivered exceptional customer service, addressing concerns and handling returns professionally.
Education
Bachelor of Science - Computer Science
University of Hartford
05-2028
High School Diploma -
Toms River High School East
Toms River06-2024
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Customer service
- Prioritizing orders
- Online order processing
- Accurate money handling
- Flexible schedule
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
10.2023 - 01.2024
Customer Service
Rita's Ice
06.2023 - 10.2023
Bachelor of Science - Computer Science
University of Hartford
High School Diploma -
Toms River High School East
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