Elizabeth Ann Buchanan
Holiday Inn Express & Suites
San Antonio,TX
6
years of professional experience
Dedicated professional with experience at Holiday Inn Express & Suites, excelling in housekeeping and customer service. Proven ability to maintain high cleanliness standards while addressing guest needs promptly. Skilled in health and safety compliance, multitasking, and fostering teamwork to enhance guest satisfaction and operational efficiency.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Work History
Housekeeper
5 Years 7 Months- Cleaned guest rooms, bathrooms, and common areas to maintain Holiday Inn Express & Suites cleanliness standards.
- Replenished linens, toiletries, and amenities while preparing rooms for timely guest arrivals.
- Inspected rooms for damages, maintenance issues, and missing items before releasing them for occupancy.
- Followed safety, sanitation, and chemical handling procedures to support compliant housekeeping operations.
- Addressed guest requests promptly and professionally to maintain positive service experience.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Server/Bartender
5 Months- Managed dine-in and bar service, balancing guest needs with accurate order delivery
- Mixed cocktails and poured beverages following recipe standards and liquor compliance
- Coordinated with kitchen staff to ensure timely food service during high-volume shifts
- Trained new team members on POS use, menu knowledge, and service procedures
- Processed cash, card, and tab transactions accurately while closing out registers
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales Associate
5 Months- Assisted customers with product selection, sizing, and store promotions.
- Processed sales transactions accurately using point-of-sale systems.
- Restocked merchandise and maintained organized, sales-ready displays.
- Supported fitting room operations and resolved customer requests.
Education
High School Diploma
Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Health and safety compliance
Staff training
Resident support
Pet care assistance
Multitasking and organization
Cleaning and organizing
Hardworking
Time management
Multitasking and prioritizing
Professional and courteous
Team support and collaboration
Timeline
Server/Bartender
210 Sports Bar & Cantina
12.2025 - 05.2026Read More
Housekeeper
Holiday Inn Express & Suites
02.2021 - 09.2026Read More
Sales Associate
Madrag and 10 Spot
08.2020 - 01.2021Read More
Thomas Jefferson High School
High School Diploma
Read More