Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnetta Samuels

Mobile,AL

Summary

Dedicated Crisis Counselor with over 20 years of community crisis experience. Compassionate professional skilled in crisis intervention, active listening, and behavioral health. Experience in facilitating group therapy and collaborating with community resources to enhance service delivery for at-risk youth and their families.

Overview

20
20
years of professional experience
7943
7943
years of post-secondary education

Work History

Crisis Counselor

CHILDREN'S AID SOCIETY
Mobile, Alabama
09.2015 - 09.2025
  • Provided crisis intervention support to children and families in distress.
  • Conducted assessments to identify immediate needs and concerns of clients.
  • Developed personalized safety plans for at-risk youth and their families.
  • Facilitated group therapy sessions to promote coping skills among participants.
  • Collaborated with community resources to enhance service delivery for clients.
  • Documented case notes and maintained accurate client records in the system.
  • Advocated for children's rights within various social service agencies and systems.
  • Maintained accurate records of all client interactions using an electronic health record system.
  • Assisted clients in identifying resources available within the community such as housing assistance or employment opportunities.

Crisis Counselor

Project Rebound/ Alta Pointe Health Systems
Mobile, Alabama
01.2010 - 01.2015
  • Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
  • Completed detailed documentation of sessions, patient notes and recommendations.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Delivered treatments to improve client functionality and environmental adjustment.
  • Counseled clients physical, mental factors impacting personal success.
  • Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
  • Collaborated to set goals and outline steps to achieve objectives.
  • Referred individuals to outside resources and services for additional support.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Maintained detailed and confidential client records, documenting all interactions and interventions.

Crisis Counselor/ Client Recovery Specialist

American Red Cross
Mobile, Alabama
01.2006 - 01.2008
  • Assisted in developing crisis intervention plans for clients.
  • Participated in training sessions to enhance counseling skills.
  • Researched community resources to provide referral information to clients.
  • Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
  • Facilitated group counseling sessions to help clients develop coping strategies and problem-solving skills.
  • Offered counseling and stabilization support to reintroduce calm in crisis situations.
  • Provided referrals to external providers when necessary for further evaluation or treatment.
  • Monitored client progress towards treatment goals through regular follow-up sessions.

Education

Master of Science - Community Counseling/ALC-Assoc. Licensed Counselor

University of South Alabama
Mobile, AL
05-1995

Bachelor of Science - Psychology

University of South Alabama
Mobile, AL
05-1988

Special Education

Bishop State Community College
Mobile, AL
05-1981

High School Diploma -

Leflore Magnet High School
Mobile, AL

Skills

  • Crisis intervention
  • Group therapy facilitation
  • Community collaboration
  • Active listening
  • Behavioral health
  • Patient confidentiality
  • Child protection
  • Resource allocation
  • Case documentation
  • Safety planning
  • Mental health assessment
  • HIV and AIDS counseling
  • Peer support
  • Resource navigation
  • Crisis response

Timeline

Crisis Counselor

CHILDREN'S AID SOCIETY
09.2015 - 09.2025

Crisis Counselor

Project Rebound/ Alta Pointe Health Systems
01.2010 - 01.2015

Crisis Counselor/ Client Recovery Specialist

American Red Cross
01.2006 - 01.2008

Master of Science - Community Counseling/ALC-Assoc. Licensed Counselor

University of South Alabama

Bachelor of Science - Psychology

University of South Alabama

Special Education

Bishop State Community College

High School Diploma -

Leflore Magnet High School

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