Elizabeth L Oliver
Customer Service Cashier
Austin,TX
Summary
- Strong interest in business development.
- Personable employee with natural talent for providing great customer service. Brings phenomenal attention to detail and quick-learning abilities.
- Dedicated to exceeding expectations and completing work on time.
- Organized with successful history of managing competing priorities and meeting challenging performance targets.
- Work well under pressure to complete physically-demanding work.
- Strong attendance record.
Overview
1
1
year of professional experience
Work History
Car Wash, Sales
All American Car Wash
San Antonio, TX
02.2022 - Current
- Vacuumed interiors of vehicles to remove dirt and debris.
- Shined vehicle windows and windshields to remove water spots.
- Washed, waxed and buffed vehicle bodies for professional shine.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Planned and coordinated work for team.
- Identified safety issues and addressed with shift supervisor.
Front Desk Cashier
Shipley's Donuts
San Antonio, TX
09.2019 - 10.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $100 or more per shift.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma -
Churchill High School
San Antonio, TX06.2022
Skills
- Problem identification
- Creative solutions results
- Ability to use Microsoft Outlook, Word, and Excel
- A Passion for business development
Accomplishments
- By completing tasks with accuracy and efficiency., and by being proactive in business development I was "the" go to employee as well as de facto shift manager.
- Achieved increased customer satisfaction and revenue by introducing Customer Satisfaction Survey.
- Able to resolve issues.
- Achieved increased revenue by increasing the number of satisfied and happy customers.
- Supervised team of 3 staff members.
- Trained all new car wash employees.
Hobbies
- Viola, since 5th Grade,
- Book Club
- Riding
- Cooking
- Art, drawing, painting
Timeline
Car Wash, Sales
All American Car Wash
02.2022 - Current
Front Desk Cashier
Shipley's Donuts
09.2019 - 10.2020
High School Diploma -
Churchill High School
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