Elizabeth (Libby) Batten
Suffolk,VA
Summary
Compassionate Social Worker with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective service plans. Experienced with linking, coordinating, and advocating for the individual to receive appropriate services. Knowledgeable and personally familiar with the Veterans Affairs and the services that the organization provides. Well versed and sensitive to different cultures and traditions. Possesses strong organizational, interpersonal and communication skills. Proficient and effective use of computers, software, and mobile devices.
Overview
18
18
years of professional experience
Work History
Jewish Family Services Director
United Jewish Community Of The Virginia Peninsula
08.2021 - Current
- Provide initial assessment, case management, counseling, and/or financial assistance to individuals of all ages.
- Create individual service plans and refer to appropriate agencies as warranted.
- Performs basic administrative tasks to include all agency required paperwork and scheduling of client related services.
- Home visit outreach to individuals that are homebound or are in continued care.
- Compliant with all agency policies regarding Confidentiality, HIPPA, and Code of Ethics.
Clinical Social Worker Case Manager
Jewish Family Service Of Tidewater, Inc.
10.2012 - 05.2021
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Advocated for clients to ensure access to appropriate services or supports.
- Improved client well-being by conducting comprehensive assessments, developing tailored treatment plans, and providing ongoing support.
- Organized clinical documentation, treatment plans, and referrals.
- Established and nurtured key relationships with community members to form valuable partnerships.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Assessed community needs and identified resources for social and community service programs.
- Provided leadership, guidance and support to staff members.
- Managed volunteer programs focused on providing community services to underserved populations.
Medical Social Worker
Heartland Home Health And Hospice
07.2009 - 04.2010
- Completed psychosocial evaluations and needs assessments.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges.
- Explained medical care options to help families make informed healthcare decisions.
- Improved patient outcomes by conducting comprehensive psychosocial assessments and developing individualized care plans.
- Provided emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
In Home Counselor
Family Preservation Services Inc.
06.2006 - 06.2009
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients and families on available community resources.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Developed and expanded referral system of service providers to assist clients in attaining services.
Education
Bachelor of Science - Psychology
Campbell University
Buies Creek, NCClinical Masters of Social Work
Norfolk State University
Norfolk, VASkills
- Clinical Assessments
- Case Management
- All Age Social Work Skills
- Community Resources and Referrals
- Veterans Affairs
- Client Advocacy
- Psychosocial Evaluation
- Individual Counseling
- Treatment Plans
- Crisis Resolution
- Community Resource Referrals
- Conflict Negotiation
- Home Visits
- HIPAA Guidelines
Timeline
Jewish Family Services Director
United Jewish Community Of The Virginia Peninsula
08.2021 - Current
Clinical Social Worker Case Manager
Jewish Family Service Of Tidewater, Inc.
10.2012 - 05.2021
Medical Social Worker
Heartland Home Health And Hospice
07.2009 - 04.2010
In Home Counselor
Family Preservation Services Inc.
06.2006 - 06.2009
Bachelor of Science - Psychology
Campbell University
Clinical Masters of Social Work
Norfolk State University
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