Dynamic Sr. Loan Officer at Tidewater Mortgage Services, Inc. with a proven track record in mortgage loan origination and relationship management. Cultivated a robust referral network, achieving high client retention and exceeding sales targets. Renowned for strategic business development and effective communication, fostering exceptional customer satisfaction and repeat business.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Sr. Loan Officer
Tidewater Mortgage Services, Inc.
03.1998 - Current
Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
Managed a diverse portfolio of loans while maintaining low default rates through careful risk assessment and proactive borrower support.
Originated, reviewed, processed, closed, and administered customer loan proposals.
Achieved high levels of client retention by providing exceptional service throughout the loan origination process.
Increased mortgage revenue by developing targeted marketing campaigns aimed at specific customer segments.
Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
Restaurant Manager
The Corner Market Restaurant
03.1989 - 05.1998
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Area Mgr./Preferred Lender Chesapeake Homes Bldr. at Tidewater Mortgage Services, Inc.Area Mgr./Preferred Lender Chesapeake Homes Bldr. at Tidewater Mortgage Services, Inc.
Assistant High School Football Coach at City Of Virginia Beach Public SchoolsAssistant High School Football Coach at City Of Virginia Beach Public Schools
Music Teacher - Vocal/Choral/Piano Instructor at Virginia Beach City Public SchoolsMusic Teacher - Vocal/Choral/Piano Instructor at Virginia Beach City Public Schools