Eliza (Eli) Smith
Charlottesville,VA
Summary
Positive and adaptable student with more than eight years of work and volunteer experience, dedicated to creating connections and positive work environments. Strong organizational skills and a passion for fostering genuine interpersonal communication.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
University of Virginia
Charlottesville, VA
06.2024 - Current
- Provided administrative support to the executive team, including preparing meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to meetings or event spaces.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and calling in orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Supported the office space by organizing, restocking, tidying, and submitting maintenance requests.
- Entered data into spreadsheets using Microsoft Excel or other similar programs, including regular updates of contact lists and office equipment instructions.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, and other written correspondence as required by management staff.
Aftercare Enrichment Teacher
Free Union Country School
08.2022 - Current
- Worked with children ages 3-12, creating an inclusive environment for children of many backgrounds.
- Connected with parents with periodic updates and information regarding activities, the school environment, and their individual child.
- Collaborated with colleagues to understand the needs of children on an individual level.
- Planned and lead group activities, such as games, sports, study groups, D&D, and outdoor exploration.
- Ensured the safety and well-being of large groups of children, monitoring and entertaining classes of up to 16.
- Applied quick-thinking skills to assess and act swiftly during rapidly changing situations.
- Interacted with children to promote positive exploration, growth, and learning through a vast array of experiences.
- Provided daytime substituting for Pre-K through 5th grade students in a variety of subjects.
- Theatre Educator 2022-2023 - Taught classes, directed small plays, led students in set creation and acting skills.
- Dungeons and Dragons club leader 2024-current - Wrote and modified campaigns to be appropriate for younger age groups, facilitated storytelling and creative thought through roleplay and character creation.
Bookseller
Barnes & Noble
07.2019 - 08.2024
- Provided customer service and helped customers to locate items throughout the store.
- Operated cash registers and computer systems daily.
- Led story times, activities, and other events, interacting with children and their families.
- Provided personalized recommendations for books or other items based on individual preferences.
- Kept up to date with new releases, popular authors, and trending topics to encourage sales and facilitate rapport with customers.
- Created seasonal displays of books, merchandise, and other items.
- Made and received phone calls to and from customers, providing information or assisting with technological issues.
- Processed customer requests through computer programs during phone calls quickly and efficiently.
- Maintained an organized environment via nightly maintenance, such as cleaning, organizing shelves, and assisting with payments.
- Designated Keyholder 2020-2021 - Opened and closed the store, managed money and sale counts, assisted with customer complications.
- Social Media Manager 2020-2024 - Posted original content for promotion on TikTok and Instagram.
Barista
Keswick Hall
07.2021 - 08.2023
- Provided Front of House customer service in a formal environment, communicating respectfully and efficiently with highly esteemed guests and superiors.
- Prepared an assortment of complex specialty coffee drinks to customer specifications.
- Organized merchandise, created and updated displays with rapidly changing inventory.
- Maintained a clean, organized, and sanitary workspace by wiping down counters, sweeping and mopping, organizing products, and cleaning machines.
- Monitored inventory levels and restocked regularly throughout daily shifts.
- Demonstrated punctuality by consistently arriving on time to early morning shifts.
- Maintained calm demeanor during high-volume periods and special events.
Education
Charlottesville High School
06.2021
Some College (No Degree) -
Piedmont Virginia Community College
Skills
- CPR, First Aid, Child Abuse Awareness, and Medication Administration certified
- 75 WPM, experience with quick typing and transcribing
- WISE financial literacy certified
- Long term experience with Google Drive, Microsoft Office, Email, and Internet
- Excellent communication skills and ability to adapt in a rapidly changing environment
Volunteer Experience
- Virginia Discovery Museum, 06/18-08/18 - Interacted with children and parents, closed museum/exhibits after close, monitored the safety of patrons, entertained children through various forms of learning and play.
- DMR Adventures School of Acting, 2016-2018 - worked with children ages 5-12, developed original choreography and vocal arrangements, managed both on and off stage by organizing props, building sets, ensuring safety and punctuality, worked as an assistant choreographer and director of summer camps.
References
References available upon request.
Timeline
Administrative Assistant
University of Virginia
06.2024 - Current
Aftercare Enrichment Teacher
Free Union Country School
08.2022 - Current
Barista
Keswick Hall
07.2021 - 08.2023
Bookseller
Barnes & Noble
07.2019 - 08.2024
Charlottesville High School
Some College (No Degree) -
Piedmont Virginia Community College
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