An operations specialist with professional experience in customer service and maintenance. Known for her strong interpersonal skills and talent for organizing systems and information. Fluent in English & Spanish.
Overview
15
15
years of professional experience
Work History
Secretary & Recreation Assistant
NYC Parks & Recreation
01.2018 - 01.2025
Manage membership enrollment, using software database and physical filing system
Manage front-desk phone and in-person reception area
Coordinate appointments for site staff and recreation center management
Host tours, promote membership and supported education center staff
Seasonal
Maintenance/Horticultural Associate
NYC Parks & Recreation
01.2013 - 01.2017
Assisted Sandy disaster recover for official city nursery & parks’ storehouse
Established an inventory management system for warehouse supplies
Operated hand and power tools to manage soil health & garden landscape
Managed cleanliness and safety of public grounds and gardens
Fertilized, watered, weeded, transplanted, prepared plants for city parks and gardens
Seasonal
Maintenance Worker
Bay Plaza Mall
08.2015 - 12.2015
Maintained the cleanliness and hygiene of public lobbies and restrooms
Reported safety concerns to site supervisor as needed
Sales Associate
Kidstown
01.2010 - 01.2011
Provided ongoing customer service to store patrons
Processed cash and electronic transactions and balanced register at end of shift
Monitored and maintained floor inventory and tidiness
English Tutor/College Assistant (hybrid), Early College Initiative Program at City College of New YorkEnglish Tutor/College Assistant (hybrid), Early College Initiative Program at City College of New York