An operations specialist with professional experience in customer service and maintenance. Known for her strong interpersonal skills and talent for organizing systems and information. Fluent in English & Spanish.
Overview
15
15
years of professional experience
Work History
Secretary & Recreation Assistant
NYC Parks & Recreation
Bronx, NY
01.2018 - 01.2025
Manage membership enrollment, using software database and physical filing system
Manage front-desk phone and in-person reception area
Coordinate appointments for site staff and recreation center management
Host tours, promote membership and supported education center staff
Seasonal
Maintenance/Horticultural Associate
NYC Parks & Recreation
Bronx, NY
01.2013 - 01.2017
Assisted Sandy disaster recover for official city nursery & parks’ storehouse
Established an inventory management system for warehouse supplies
Operated hand and power tools to manage soil health & garden landscape
Managed cleanliness and safety of public grounds and gardens
Fertilized, watered, weeded, transplanted, prepared plants for city parks and gardens
Seasonal
Maintenance Worker
Bay Plaza Mall
Bronx, NY
08.2015 - 12.2015
Maintained the cleanliness and hygiene of public lobbies and restrooms
Reported safety concerns to site supervisor as needed
Sales Associate
Kidstown
Bronx, NY
01.2010 - 01.2011
Provided ongoing customer service to store patrons
Processed cash and electronic transactions and balanced register at end of shift
Monitored and maintained floor inventory and tidiness
Medical Assistant/Unit Secretary/Unit Secretary at Cornerstone Surgical CenterMedical Assistant/Unit Secretary/Unit Secretary at Cornerstone Surgical Center