Jacqueline Maciel
Summary
Dedicated Medical Assistant/Unit Secretary skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. Open to new challenges, work well under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Medical Assistant/Unit Secretary/Unit Secretary
Cornerstone Surgical Center
06.2021 - Current
- Sanitize, restock, and organize exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assist Surgeons with patient post-op care.
- Wound Care
- Venipuncture, EKG's
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic.
- Answer phone lines schedule, confirm and or reschedule patients appointment's.
- Prepare surgical charts for upcoming surgery cases.
Medical Assistant/Surgical Scheduler Coordinator/Unit Secretary
Beach Citiez Outpatient Surgical Center
09.2013 - 05.2021
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Improved patient care and daily task efficiency resulting in smoother operations
- Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Branch Manager
Florence Skin Care & Day Spa
03.2011 - 04.2013
- Opened and closed office, scheduled and maintained appointments
- Examined clients skin, using magnifying lamps to evaluate skin condition and appearance
- Stayed abreast of latest industry trends, products, research, and treatments, familiar with botox and filler products
- Referred clients to medical personal for treatments of serious skin problems
- Received payment by cash, check, credit cards, vouchers, or automatic debts.
Massage Therapist
Lime Drop Spa
05.2009 - 01.2011
- Worked with 15-20 clients per week performing variety of therapeutic massages, including pregnancy, sports, deep tissue and Swedish
- Cleaned massage rooms after use and prepared for next client
- Discussed body treatment needs and expectations with clients to maintain customer satisfaction
- Handled in cash and credit card payments daily with 100% accuracy.
Education
Unit Secretary -
Bellevue Career College of Nursing
Lake Elsinore, CA01.2018
Medical Assistant -
Maric College
Salida, CA06.2006
Skills
- Excellent Customer Service and Telephone Skills
- CPR Certified
- EKG certified
- Clinical procedures
- Venipuncture and phlebotomy
Bi-literate English/Spanish
- Charting expertise
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
Timeline
Medical Assistant/Unit Secretary/Unit Secretary
Cornerstone Surgical Center
06.2021 - Current
Medical Assistant/Surgical Scheduler Coordinator/Unit Secretary
Beach Citiez Outpatient Surgical Center
09.2013 - 05.2021
Branch Manager
Florence Skin Care & Day Spa
03.2011 - 04.2013
Massage Therapist
Lime Drop Spa
05.2009 - 01.2011
Unit Secretary -
Bellevue Career College of Nursing
Medical Assistant -
Maric College
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