Medical Unit Secretary
Oakdale Community Hospital
Alexandria , LA
07.2024 - Current
- Transcribed orders from physicians into electronic health records system accurately.
- Assisted with training new employees on proper procedures within the medical unit.
- Processed new patient paperwork including insurance forms and consent forms.
- Answered incoming calls from patients and other healthcare providers in a professional manner.
- Scheduled patient appointments and managed calendars for physicians.
- Facilitated communication between physicians and other healthcare professionals regarding patient care plans.
- Prepared discharge summaries for each patient upon completion of their stay.
- Provided support to nursing staff by coordinating activities such as discharging patients, stocking supplies, and ordering equipment as needed.
- Greeted patients and visitors, providing a positive first impression of the medical unit.
- Reviewed daily reports of discharged patients to ensure all necessary paperwork was completed correctly.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Ensured compliance with all applicable state laws regarding medical record keeping practices.
- Updated patient records with condition status.
- Coordinated patient appointments, maintained files, and received incoming phone calls.
- Reviewed patient records to check accuracy of information and implement updates.
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Compiled and coded patient information or data in appropriate computer system.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Routed laboratory or diagnostic results to appropriate staff.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.