Dedicated Medical Unit Secretary at Novant Health Matthews Medical Center, adept in HIPAA compliance and showcasing exceptional teamwork. Excelled in high-pressure situations, significantly enhancing patient discharge efficiency and training new staff. Skilled in patient confidentiality and collaboration, contributing to a positive healthcare environment.
Overview
9
9
years of professional experience
Work History
Medical Unit Secretary
Novant Health Matthews Medical Center
12.2017 - Current
Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
Manage patient medical records, ensuring all information is accurate , while maintaining confidentiality..
Managed inventory of office supplies to maintain an organized and well-stocked workspace for the entire team.
Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
Assisted in training new Medical Unit Secretaries, sharing organizational knowledge and best practices for efficient operations.
Participate in performance and improvement activities.
Monitor Telemetry and communicate any changes to staff.
Follow procedures for calling code strokes, rapid responses, and falls.
Answering multiple phones and call bells and routing to appropriate staff.
Perform various administrative task by filing, copying, and faxing.
Keep up with bed board and make chats between units for new admits.
Making sure patient board is update with correct patient and doctor.
Patient Transporter
Crothall Services Group
12.2015 - Current
Warmly greeted patients and visitors and made each feel welcome.
Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Education
Associate of Business Administration -
Kennesaw State University
Kennesaw, GA
12-1996
Bachelor of Science - Special Education
Kennesaw State University
Kennesaw, GA
05-1992
High School Diploma -
Allendale Fairfax High School
Fairfax, SC
06-1985
Skills
HIPAA compliance
Basic life support
Patient confidentiality
Document preparation
Teamwork and collaboration
Customer service
Time management
Problem-solving abilities
Adaptable and flexible
Non-Emergent Tele Neurology Cart
Decontamination Team
Patient Sitter
Care Associate
Special Education Teacher
Timeline
Medical Unit Secretary
Novant Health Matthews Medical Center
12.2017 - Current
Patient Transporter
Crothall Services Group
12.2015 - Current
Associate of Business Administration -
Kennesaw State University
Bachelor of Science - Special Education
Kennesaw State University
High School Diploma -
Allendale Fairfax High School
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