Lorraine Bowens
Wilmington,NC
Summary
Conscientious Medical Unit Secretary known for maintaining high productivity levels and efficiently completing tasks. Possess specialized skills in medical terminology, patient record management, and interdepartmental communication. Excel at organizational, time management, and interpersonal communication soft skills, ensuring seamless operation within healthcare settings.
Overview
1
1
Certification
Work History
Medical Unit Secretary
Novant Medical Hospital
Wilmington, NC
07.2024 - Current
- Greeted patients and visitors, providing a positive first impression of the medical unit.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Provided support to nursing staff by coordinating activities such as discharging patients, stocking supplies, and ordering equipment as needed.
- Answered incoming calls from patients and other healthcare providers in a professional manner.
- Performed clerical duties such as filing documents, typing correspondence, faxing information, and photocopying materials.
- Transcribed orders from physicians into electronic health records system accurately.
- Monitored inventory levels of medical supplies in order to restock when necessary.
- Reviewed patient records to check accuracy of information and implement updates.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Education
Medical Office Assistance
Miller-Motte Technical College
Wilmington, NC09-2003
Associate of Applied Science - Interpreter Training For Hearing Impaired
Wilson Technical Community College
Wilson, NC05-2001
Skills
- Patient Scheduling
- Basic Life Support
- Medical Records Management
- Medical terminology proficiency
- HIPAA Compliance
- Office reception
- Order Purchasing
- Equipment Troubleshooting and Maintenance
- Clerical skills
- Teamwork and Collaboration
- Computer Proficiency
Certification
CPR
Languages
English
Professional
American Sign Language
Professional
Affiliations
In my free time I study Korean, Mandarin and Japanese
Accomplishments
Phi Theta Kappa for Scholastic Achievement
additional training
- Cardiac Telemetry Monitor Technician
Timeline
Medical Unit Secretary
Novant Medical Hospital
07.2024 - Current
Medical Office Assistance
Miller-Motte Technical College
Associate of Applied Science - Interpreter Training For Hearing Impaired
Wilson Technical Community College
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