Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Courtney Sanders

Winston-Salem,NC

Summary

Experienced Health Unit Coordinator with strong, driven, highly skilled professional individual with effective communication skills, and great time management abilities. Hardworking team player with expertise in completing clerical tasks and offering staff support. I am aspiring for an opportunity to use and apply my administrative skills to gain extensive experience in the healthcare office setting.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medical Unit Secretary

Wake Forest Baptist Health
06.2005 - Current
  • Provide customer service to patient's family
  • Answer inbound calls from parents of the patients and any healthcare team member
  • Checking families in and out of the unit
  • Review and input patient's admissions and discharges into the Epic system
  • Copy/Fax/Scan Medical Documents to release to Medical Records
  • Scheduler coordinator for the unit Secretaries and assist with the nursing assistants scheduling
  • Order Supplies for the Unit and work with the Financial Coordinator to obtain supplies for unit
  • Assist with CNA's duties such as cleaning beds, taking labs to the laboratory and blood/platelet coolers to the blood bank and nurses.

Certified Nursing Assistant

Bayada Home Health Care
08.2012 - 01.2017
  • Provide direct resident care as assigned while supervised by a RN
  • Or L.P.N and communicating with the other staff and management in regard to sterile processing procedures
  • Work with a team to provide excellent resident centered care
  • Assist with meal set-up and/or feeding residents as needed, personal hygiene, ambulating, dressing, bathing, shaving, and physical transfer
  • Document vital signs, intake and output, and daily activities
  • Report changes in resident's conditions to the Charge Nurse or Supervisor.

Education

Associate Degree-HealthCare Management Technology -

Forsyth Technical Community College
Winston-Salem, NC
12.2016

High School or equivalent in General Studies/healthcare -

North Davidson Senior High
Lexington, NC
06.2002

Skills

  • HIPAA Compliance
  • Data Entry
  • Employee Scheduling
  • Administrative support experience
  • Customer Service
  • Office Management
  • Medical Terminology
  • Patient Scheduling
  • Insurance Verification
  • Strong organizational skills

Certification

  • Head Secretary, 18 yrs.
  • Certified Nursing Assistant (CNA), 2006 - 2017
  • CPR Certification, 02/01/06 - 2018
  • Divisional Council Rep. Intensive Care, 09/01/07 - 2008

References

  • Patty Elswick, Wake Forest Baptist Health-Atrium, Winston Salem, Winston Salem, NC, (336) 575-2627
  • Juanice Kilgo, RN., Wake Forest Baptist Health-Atrium, Winston Salem, Winston Salem, NC, (336) 713-6428
  • Angel McCray, Pat. Serv. Rep., Atrium One Health Pediatrics, Brookview Hills, Brookview Hills, (336) 713-8660

Timeline

Certified Nursing Assistant

Bayada Home Health Care
08.2012 - 01.2017

Medical Unit Secretary

Wake Forest Baptist Health
06.2005 - Current

Associate Degree-HealthCare Management Technology -

Forsyth Technical Community College

High School or equivalent in General Studies/healthcare -

North Davidson Senior High
Courtney Sanders