Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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MICHAEL-STEPHENS OKORO

Atlanta

Summary

Dedicated and detail-oriented leader with a track record of successful experiences in the healthcare industry. Along with my immense knowledge of the study of the nervous system and considerable experience in providing administrative and clerical support to medical staff, I will continue to utilize my interpersonal skills of empathy, teamwork, and trust to provide a therapeutic relationship to my team and to my company.

Overview

5
5
years of professional experience

Work History

Medical Unit Secretary

Emory Saint Joseph Hospital
10.2023 - Current
  • Operated office equipment, such as voice mail messaging systems, and used word processing, spreadsheets, and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records
  • Utilized the Electronic Health Records software EPIC to admit, transfer, and discharge patients from neighboring healthcare facilities and to maintain coordinated communication between healthcare professionals
  • Directed incoming and outgoing calls between patients and family members regarding their health status and reports and maintained a positive patient experience
  • Ensured seamless transitions of stages of care for patients alongside the nurses and physicians by coordinating appointments and procedures
  • Compiled and neatly recorded medical charts, reports, and correspondence.

Graduate Research Assistant

GSU Research & Environmental Safety
05.2023 - 12.2023
  • Partcipated the delivery and disposal of hazardous/harmful chemicals and wastes
  • Composed weekly chemicals tracking logs which increased proficiency in the labs.
  • Assisted in the design and distribution of lab training material for undergraduate students and hazard signs.

Medical Front Office Coordinator

AllCity Family Care Providers LLC
05.2019 - 05.2023
  • Strengthened relationships between caregivers & clients by having a kind-hearted attitude and building rapport
  • Facilitated transportation for dozens of caregivers to the client's abode
  • Trained both caregivers & clients on operating the new & improved government software
  • Boosted team productivity and office efficiency by updating spreadsheets and constructing presentations that supported the executive
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Full-Time Health Information Technician

Motus Nova
02.2022 - 05.2022
  • Performed in-depth benchmark tests on stroke-surviving patients to optimize their rehab experience and improve the range of motion in their arms and legs
  • Responded diligently and respectfully to incoming calls from patients experiencing technical issues with their Motus Nova equipment to get it back to functioning successfully
  • Educated patients on key habits to incorporate into their daily lifestyles to induce neuroplasticity and improve their endurance and coordination
  • Maintained detailed and accurate patient progress notes, allowing them to reach their needs and goals
  • Cultivated a friendly and caring relationship with patients, boosting their morale and dedication to rehabilitation.

Clerical Clerk

Central Housing at GSU
02.2021 - 05.2022
  • Provided customer service and security to residents and guests in university housing
  • Effectively communicated with my staff & supervisors to promote a more efficient team relationship
  • Conducted routine checks to guarantee an adequate environment for students
  • Ensured working areas & materials were properly maintained & assorted
  • Educated & assisted, on average, 100 students per week on how to function the technology.

Education

Master of Business Administration (M.B.A.) - Business Administration/Health Administration Candidate

J. Mack Robinson College of Business
05.2025

Bachelor of Science (B.S.) - Neuroscience

Georgia State University
05.2022

Skills

  • Customer Relationship Management (CRM)
  • Team Leadership
  • Phone Etiquette
  • Active Listening
  • Executive Calendar Management
  • Team Coordination
  • Time Management
  • EPIC
  • Microsoft Excel
  • Microsoft Word
  • Clinical Decision Support Systems (CDSS)
  • HIPAA Compliance
  • Practitioner Support
  • Medical Recordkeeping

Volunteer Experience

  • Communications Chair, Future Healthcare Executives (FHE), Atlanta, Georgia, 08/2023, Present, Promoted several workshops and conferences through various forms of media, such as social and online newsletters, including Mailchimp., Cultivated relationships between senior healthcare professionals and healthcare students, which prompted them to give tremendous speeches at live events., Analyzed data from online surveys to identify areas of improvement within the organization's messaging strategy., Facilitated collaborative brainstorming sessions among team members regarding new ideas for communication strategies.
  • Secretary, Nu Rho Psi, Atlanta, Georgia, 08/2021, 05/2022, Generated an email database to accurately sort & deliver science-related mail to over 150 research recipients on a weekly basis., Published monthly newsletters highlighting the goals & accomplishments of the organization and its members, evidently boosting morale., Coordinated special events such as conferences, seminars, and workshops, including managing catering services., Conveyed thought-out concerns to head officials in the neuroscience department, leading to the improved care of individuals suffering from neurological disorders.

Timeline

Medical Unit Secretary

Emory Saint Joseph Hospital
10.2023 - Current

Graduate Research Assistant

GSU Research & Environmental Safety
05.2023 - 12.2023

Full-Time Health Information Technician

Motus Nova
02.2022 - 05.2022

Clerical Clerk

Central Housing at GSU
02.2021 - 05.2022

Medical Front Office Coordinator

AllCity Family Care Providers LLC
05.2019 - 05.2023

Master of Business Administration (M.B.A.) - Business Administration/Health Administration Candidate

J. Mack Robinson College of Business

Bachelor of Science (B.S.) - Neuroscience

Georgia State University
MICHAEL-STEPHENS OKORO