Elizardo Velazquez
Shelton,CT
Summary
Results-driven Auto Finance Manager known for high productivity and efficient task completion. Excel in customer relationship management, financial analysis, and regulatory compliance, ensuring smooth operations within auto finance departments. Possess strong negotiation skills, problem-solving abilities, and a knack for strategic planning to drive success in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Finance Manager
Crabtree Toyota
Watertown, CT
06.2024 - 01.2025
- Monitored cash flow to ensure sufficient liquidity.
- Evaluated existing processes within the finance department and identified areas for improvement.
- Assisted in the development of internal controls to protect company assets.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Supervised and mentored finance team members, fostering a culture of continuous improvement.
- Negotiated terms with banks and other financial institutions to secure financing and optimize terms.
- Analyzed sales activity to identify and correct cost errors or price discrepancies.
- Promoted finance products to customers and sales force to increase penetration.
General Sales Manager
Crabtree Nissan
Middlebury
11.2022 - 08.2024
- Enhanced sales volume through skilled support to both new and inactive customers.
- Gained market share in new sales performance through aggressive team training.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Achieved company growth and brand development through market expansion and sales.
- Executed strategic sales plans to expand customer base and revenue.
- Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
- Decreased total overhead expenses by negotiating with vendors.
- Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.
- Identified weaknesses and implemented sales and business practices training to improve performance.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Reviewed KPIs daily and implemented critical adjustments to increase performance for each metric.
- Cultivated and deepened high-performance sales team.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Managed, hired, and trained high-performing sales team.
- Reduced inventory day supply, driving additional revenue from floor plan credit.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Updated and maintained dealership website and social media accounts.
- Ensured compliance with applicable laws and regulations related to sales activities.
- Maintained accurate records of all transactions in the company's CRM system.
- Managed staff of 15 sales representatives, providing guidance and support as needed.
- Collaborated with marketing team to develop promotional campaigns.
- Developed and implemented strategies to increase sales revenue.
- Resolved customer complaints in a timely manner.
- Monitored customer satisfaction levels and took corrective action when needed.
Sales Associate, Business Development Manager & Finance Manager, Sales Manager
Colonial Toyota
Milford
01.2014 - 10.2022
- Identified opportunities for process improvements within the BDC department in order to maximize efficiency.
- Developed and implemented strategies to increase BDC sales volume.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Created customized payment plans tailored to meet individual customer needs while maximizing profitability.
- Implemented sales strategies to promote financing and insurance products to customers.
- Prepared and reviewed all paperwork related to the sale and financing of vehicles, ensuring accuracy and completeness.
Education
High School Diploma -
JM Wright Technical Vocational High School
Stamford, CT05-2005
Skills
- Regulatory compliance
- Loan underwriting expertise
- Detail-oriented mindset
- Adaptable to change
- Professional networking
- Interpersonal effectiveness
- Team leadership qualities
- Strong negotiation skills
- Continuous improvement mindset
- Effective sales techniques
- In-depth credit analysis
- Financial product sales
- Contract preparation
- Credit assessment
- Problem-solving capacity
- Goal-oriented mindset
- Decision making aptitude
Languages
Spanish
Professional
References
References available upon request.
Timeline
Finance Manager
Crabtree Toyota
06.2024 - 01.2025
General Sales Manager
Crabtree Nissan
11.2022 - 08.2024
Sales Associate, Business Development Manager & Finance Manager, Sales Manager
Colonial Toyota
01.2014 - 10.2022
High School Diploma -
JM Wright Technical Vocational High School