Elizaveth Guevara
Grand Prairie
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk
Spring Hill Suites
Fort Worth
06.2024 - Current
- Managed reservation systems and updated guest information accurately.
- Addressed guest inquiries and resolved issues promptly and professionally.
- Trained new staff on hotel policies and customer service standards.
- Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly.
Receptionist
RYG Auto Used Cars
Dallas
06.2019 - Current
- I greet all guests, prepare all the paperwork, and take phone calls.
- Processed customer transactions and managed cash register operations.
Food Runner
Chili's
Grand Prairie
08.2021 - 06.2024
- Delivering food from the kitchen to customers tables with accuracy.
- Maintained cleanliness of dining area and kitchen, following safety standards.
- Monitored guest needs, providing attentive service and addressing concerns quickly.
Education
High school diploma -
South Grand Prairie HS
Grand Prairie, TX05.2022
Skills
- Food service
- Restaurant experience
- Bilingual
- Customer service
- Communication skills
- Hospitality
- Cash register
- Guest services
- English
- Spanish
- Food handling
- Teamwork and collaboration
- Cash handling
- Staff training
Certification
- Driver's License
- TABC Certification, 05/01/24 to 05/01/26
Languages
Spanish, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk
Spring Hill Suites
06.2024 - Current
Food Runner
Chili's
08.2021 - 06.2024
Receptionist
RYG Auto Used Cars
06.2019 - Current
High school diploma -
South Grand Prairie HS