Summary
Overview
Work History
Education
Skills
Gardening, Tea, Ceramics
Timeline
Generic
Elke Raab

Elke Raab

Customer Care Professional
Albuquerque,NM

Summary

Empathetic and skilled worker with sensitive and compassionate approach to cultivating trusting, and supported lifestyle for Clients and Customers. Responsible and attentive, and thrives with varied roles and tasks. Highly collaborative in groups and skilled with one on one job roles. A true knack for organization, color composition and display.

Overview

18
18
years of professional experience

Work History

Caregiver/Care Companion

Private Home
Portland, OR
02.2021 - 11.2021

Dementia Care for a client in her private home.

  • Helped clients manage money, shop for groceries or personal items.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

In-Home Caregiver

Private Client
Portland, OR
09.2018 - 11.2021

Assisted Disabled Client in her evening and bedtime routine. Learned specialized care techniques for transfering and proper oxygen intake at night.

  • Developed rapport to create safe and trusting environment for care.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted disabled clients to support independence and well-being.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Online Content Producer

Self Employed
Albuquerque, NM
03.2018 - Current

Online Tea House Stream/ Community Content Curator

  • Apply current editing and streaming tools to tell great stories and maintain viewer engagement.
  • Cultivate social media following across 3 platforms with more than 3000 total followers. Manage and maintain a server of over 300.
  • Evaluation and testing ongoing of tea, teaware and other industry tools.
  • Maintain connection and care as an community leader and collaborate with other communities and content providers ongoing.
  • Direct live broadcasts, films and recordings or non-broadcast programming for public entertainment or education.

Private Care Assistant

Private Client
Portland, OR
08.2019 - 12.2020
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.

Retail Sales Manager

Whole Foods Market Inc
Santa Cruz, CA
09.2004 - 02.2018

14 years overall experience in retail and sales. Worked at 3 Locations and held a variety of job roles and titles eventually becoming a department manager in 2004.

  • Hired and trained team members, as well storewide support and mentorship.
  • Maintained company's visual merchandise standards through eye catching displays, general housekeeping and planograms.
  • Developed relationships with vendors and freight operators.
  • Managed department inventory, receiving and all aspects of ordering and buying.
  • Managed day-to-day staffing and handled scheduling.
  • Attended countless product education trainings and shared knowledge and application with team and store.

Education

Audio Engineer

California Recording Institute
San Francisco, CA

Human Relations

Lane Community College
Eugene, OR

Skills

    Sales expertise

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Gardening, Tea, Ceramics

In my many fields of interest and work I have had great opportunity to learn from many talented and bright individuals! In my retail work I learned a great deal about nutrition, herbs and healing. In my caregiving work gardening, animal care and cooking have played a big role in my life! In my self employment having an online Tea House as well I have learned a great deal about tea, tea ware and ceramics. I really enjoy sharing these things with friends and family out in nature or at home.

Timeline

Caregiver/Care Companion

Private Home
02.2021 - 11.2021

Private Care Assistant

Private Client
08.2019 - 12.2020

In-Home Caregiver

Private Client
09.2018 - 11.2021

Online Content Producer

Self Employed
03.2018 - Current

Retail Sales Manager

Whole Foods Market Inc
09.2004 - 02.2018

Audio Engineer

California Recording Institute

Human Relations

Lane Community College
Elke RaabCustomer Care Professional