Ell Wittig

AZANA

04.2000 - Current

Performed treatments and created and maintained records of treatment according to company policy.
Delivered safe, therapeutic experiences to leave clients feeling relaxed and refreshed.
Guided patients through process, explaining what to expect and how to follow up to improve results.
Cleaned and disinfected equipment to promote safe and sanitary environment.
Studied ingredients in products to explain benefits to clients.
Created repeat business by developing long-term relationships with regular customers.
Informed guests of appropriate products available to increase retail sales.
Developed individualized, therapeutic skin care programs.
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Communicated with managers of other departments to maintain transparency.
Created and enforced department policies, procedures and standards to establish productivity and quality.
Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Performed special anti-oxidant, acne, and microdermabrasion facial services.
Resolved customer complaints and facilitated conflict resolutions.

Summary