Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ella Billotto

Grand Prairie,TX
Ella Billotto

Summary

Adept at multitasking and maintaining a positive attitude, I leveraged my fast learning and customer service skills at Eyes on Broad to enhance patient comfort and efficiency. Recognized for my attention to detail and team collaboration, In my year long job at Jake’s Burgers and beer where I practiced multitasking by being able to do multiple positions. I consistently contributed to performance improvements, earning accolades for leadership roles and performance at Lake Ridge High School's JROTC program.

Overview

3
years of professional experience

Work History

Lake Ridge High School, Mansfield ISD

Jrotc Student
08.2023 - 05.2024

Job overview

  • I followed school and classroom policies, regulations, uniform dress codes, and schedules. I attended every school function involving JROTC and actively ensured that all rules were followed as required.
  • I was able to collaborate on group projects to complete things in a timely manner
  • I always maintained a positive attitude showing up everyday ready to learn new skills and techniques everyday
  • I always put myself out there as a leader, which opened up more opportunities for me and earned me awards, ribbons, and special citations for good deeds and leadership roles at the end of the year!

Jakes Burgers And Beer

Server/Food Runner/ Host/ Dishwasher
03.2023 - 05.2024

Job overview

  • As a server and food runner, I demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • I always managed to keep customers drinks full and serve their food fast and efficiently so that they are able to get that warm and fresh meal they came for!
  • I worked with the POS system to place orders and manage bills. I carefully arranged each order, ensuring that the cooks received exactly what each customer requested, thereby minimizing any mistakes in the process.
  • I collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • As a host, I greeted and seated guests, and arranged a server for each table. Each guest received a food menu, an alcoholic beverage menu, a specials menu, and a set of silverware while they waited for their server to attend to their needs.
  • As an occasional dishwasher, I thoroughly washed, dried, and carefully organized all items in their proper places to maintain the smooth flow of the restaurant and make sure that everyone knew where everything was located.
  • At the end of every shift, I was reminded of all my closing duties, which included sweeping, wiping, restocking, mopping, and taking the trash out. This helped openers start their workday in a well prepared and orderly environment.

Hat Creek Burger

Cashier
06.2022 - 02.2023

Job overview

  • I welcomed every customer as they entered the store and made sure to respond promptly to their needs so they felt valued and attended to.
  • I worked a flexible schedule and took on extra shifts at Hat Creek to meet business needs, always making sure to be there when needed.
  • I operated the cash register for cash, check, and credit card transactions with excellent accuracy and a fast pace!
  • I approached each customer with understanding and respect, ensuring that if any mistakes occurred, they knew I would take the necessary steps to resolve the issue promptly.
  • During every shift, I utilized my free time to restock, sweep, mop, and wipe down surfaces, making sure that customers always experienced a clean environment when they approached the building.

Eyes on Broad

Eye Exam Assistant
03.2021 - 07.2022

Job overview

As an eye exam assistant, I began my duties by thoroughly cleaning and organizing the exam rooms to ensure a comfortable and welcoming environment for every patient.


Once my patient was comfortable, I carefully conducted an auto refraction test, which precisely measures and estimates a prescription for glasses or contact lenses.


Additionally, I perform another test called retinal imaging, which can detect early eye diseases and conditions, and allows for comparison of images over time.


Before heading into the exam room, I check for high, low, or normal blood pressure in the eye. This information is helpful to the doctor and makes my job easier when documenting it in the patient's chart.


Finally, while Dr. Colston begins the exam, I'm always jotting down information on the computer for the patient's file. As he goes, he will tell me what important things need to go in each section so that it's all up to date.


Occasionally, when needed, I perform the visual acuity test for Dr. Colston when he is busy with another patient. This helps to speed up the exam process and improve efficiency.


This job is repetitive and sometimes even fast-paced, but it includes lots of customer service. My biggest responsibility was ensuring comfort and safety for each and every patient in that chair. It’s always important to make a personal connection with each individual so that they feel comfortable and willing to come back again!

Education

Lake Ridge High School
, Mansfield, TX

High School Diploma
05.2024

University Overview

I received Citations, ribbons, and awards at the end of the year for ROTC accomplishments

Skills

  • Fast Learner
  • Positive Attitude
  • Time Management
  • Attention to Detail
  • Team Collaboration
  • Active Listening
  • Active Learning
  • Computer Skills
  • Customer Service
  • Flexible Schedule
  • Team Support
  • Performance Improvement
  • Critical Reflection
  • Email and Telephone Etiquette
  • Presentation Development
  • Social Media Platforms
  • Data Entry
  • Note-taking requirements
  • Job shadowing
  • multitasking

Timeline

Jrotc Student

Lake Ridge High School, Mansfield ISD
08.2023 - 05.2024

Server/Food Runner/ Host/ Dishwasher

Jakes Burgers And Beer
03.2023 - 05.2024

Cashier

Hat Creek Burger
06.2022 - 02.2023

Eye Exam Assistant

Eyes on Broad
03.2021 - 07.2022

Lake Ridge High School

High School Diploma
Ella Billotto